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Book Enterprise car rentals in Portland

Mon 1/23 Pick-up
Thu 1/26 Drop-off
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Reviews for Enterprise in Portland

  • All reviews 100%
8.6/10 Excellent
Based on 229 reviews
  • 8.1
  • 8.2
  • 7.7
  • 7.9

Recent reviews

Most recent
    9.2 Excellent
    Jan 16 2017
    Great service
    Pros: Spoke with the svc rep @ airport, they recommended booking online for cheaper, I did so, immediately walked back up to desk, they finished the booking. The weather in Portland was an unusual ice/snow storm, the car-clerk gave us a 4WD car the sales clerk didn't know was available. We were able to drive safely everywhere we wanted to go on vacation. Check-in & out process very easy. Staff very friendly and courteous.
    Cons: Expensive! I don't rent cars very often so I'm not used to the cost. According to the Kayak, Enterprise's rate was competitive.
    4.0 Mediocre
    Jan 9 2017
    Poor service at West Burnside, East Burnside branc
    Pros: The woman that helped me swap out my faulty car at the East Burnside branch and the car they gave me there.
    Cons: Upon arrival at the branch, there were as many cars as I've ever seen at this branch and they tried to rent me a car that had just clearly returned from the mountain. It was completely unacceptable to rent a car in that condition, nevertheless I entered the car to find no floormats (with the carpet rubbed down to the metal), a very large stain on the passenger seat and a maintenance needed light on the dash. I told the rep this was unacceptable and he fired back with attitude towards me, 'Well, what car DO you want to drive?'. I told him not to be a jerk and he said he wasn't being rude. Then he half-assedly let's me pick another car, and does not do a walkaround on the second car. Then he swapped me into this car, and reprinted the contract--and did not write his name on it like he had on the first contract, likely so I could not complain about him by name. So now I'm in the second car, and it's misfiring badly in first gear. The car definitely needed to be serviced, but I would not go back to see this rep. And from my experience working in the car rental industry, I'm sure the last person that returned that car told them exactly what was happening, it was very clear upon driving it. Instead, I swapped the car out across town and got good service there--which is what I'm used to when renting from Enterprise. This car was clean and ran perfectly, and the woman that helped me was understanding and compassionate, even though she was gaining a car into her fleet that needed to be serviced, instead of the original branch taking that car to the dealership/service shop. Not satisfied at all by theEast Burnside branch, but I won't go back to that location in the future.
    9.6 Excellent
    Jan 6 2017
    Great Customer Service!
    Pros: Our agent asked what activities we might be doing in the area and helped us pick a car based on that. For us, we were heading out to the snow, so a 4-wheel drive SUV was perfect for taking a short vacation trip up the mountain.
    Cons: It took a while for the few agents to work through the line of customers at the airport.
    10.0 Excellent
    Jan 5 2017
    Pros: Great customer service. Ease of rental.

Where can I find Enterprise car rentals in Portland?

611 E. Burnside Street, Enterprise car rentals


611 E. Burnside Street


+1 503 230 1212
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