Book Hertz car rentals in Portland

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Reviews for Hertz in Portland

  • All reviews 100%
6.6/10 Good
Based on 120 reviews
  • 6.1
  • 5.8
  • 4.8
  • 5.0

Recent reviews

Most recent
    6.8 Good
    Intermediate
    Jul 10 2017
    Price-gouging branch manager
    Pros: I have no problem with the car I rented.
    Cons: I didn't like the fact that I completely missed the event I had come from Florida to Oregon to attend because 1. I thought my paid-for rental car was at PDX. (It was at a Hertz #5 downtown branch.) 2. I waited in line for almost an hour at the Hertz office at the airport before I was told to go downtown 3. I then called Hertz #5, told them I would be late and took the train downtown as instructed. 4. 20 stops later I got off the train and walked to the downtown office 5. After I got there I had to wait for 2 1/2 hours to get a car 6. Meanwhile the branch manager was hawking car rentals for $350/day to people coming in off the street. I'm 72 yrs. old and this was very difficult for me.
    5.6 Okay
    Intermediate
    Jul 6 2017
    Pros: Quick return
    Cons: Took over an hour standing in line to get car. Line just kept growing with no one moving for over 30 minutes. There were no computer problems, just a slow process for picking up cars.
    7.2 Good
    Intermediate
    Jul 5 2017
    Pros: Employees were good
    Cons: Location was inconvenient, had to wait for 1 and half hour for car
    3.2 Mediocre
    Economy
    Jun 30 2017
    Unreliable and disorganized
    Pros: The car was nice. Good size for what I needed it for.
    Cons: The day before my scheduled pick up I was called by the Hertz location informing me that they had a shortage of cars, and that hey were pretty sure that they would not have a vehicle available for me. I made this reservation and prepaid in full in February. I informed them that I had made the reservation to be able to transport my mother to and from her chemotherapy appointment at the hospital that afternoon, and that it was very important that I have a vehicle. They apologized and told me that there was nothing that they could do. They also recommended that I call when I landed in Portland to see if a vehicle was available, but again he told me he didn't see that happening. I asked about getting a refund so that I could rent from another place, and was told that they were unable to do that because I booked through a third party site, and that any refund would need to be taken care of through them When I landed there was not a car available. I had to take a cab to the hospital to see my mother, who made other arrangements to get to her appointment. They didn't have a car for me until 8 hours later. They didn't call me to tell me the car was available. I had to call them to find out. Went to the establishment, had a wait of 20 minutes. Was charged for taxes. Asked about getting a discount on my rental and they told me since I had prepaid in full they were unable to do anything for me. The windshield on the vehicle was filthy. They sent someone out to clean it. They did a really crappy job, and I had to take it to a gas station to clean the windshield. There was also less than 1/4 tank of gas in it, so had to fill up right after picking up the car. When I went to return the car, it was another 15 minute wait. This was a terrible experience. I have never had so many complications with a service that I prepaid 6 months in advance for.

Where can I find Hertz car rentals in Portland?

330 S.w. Pine Street, Hertz car rentals

Address

330 S.w. Pine Street

Phone

+1 503 249 5727
Hertz