Reviews for Hertz in Portland
- All reviews 100%
Nov 27 2016
Pros: Nice size SUV for the price.
Cons: Windshield had a film on it so it was poor visibility in the rain and the rear wiper was broken. You need good wipers in Portland in the rain.
Nov 22 2016
Terrible customer service
Pros: Cheap, fuel efficient
Cons: Rude customer service agent at pick up. Kept asking to upsale me into an SUV when I clearly told him I was looking for fuel economy on this trip. At drop off we arrived 3 minutes after close, but before the employee had left. I realized I was going to have to use the drop box and tried to ask him what I needed to do, but all he would say is that I had to pay an extra day and marched off. I had to call customer service to get the full details on what info they needed from me for the drop box. They weren't very helpful, but it got done. Now I'm stuck paying an extra day for a car I no longer have because I was 3-4 minutes late, despite Hertz website stating there is a 29 minute grace period for drop off.
Nov 8 2016
Cons: Location of rental in parking structure
Oct 30 2016
Cons: I was given Buick Verano but I booked a full size car.