Reviews for Budget in Portland
- All reviews 100%
May 20 2017
Pros: Easy return process and shuttle to airport arrived quickly.
May 2 2017
Out of the way
Pros: You have to pay taxi going and leaving as this location is about 4 miles from pdx
Cons: Taxi and walking
Apr 28 2017
Budget Car Rental, get experience!
Pros: My car was ready, clean, gassed up, drove like a dream, never had a mechanical issue and was super comfy. The people at Budget were unclear about where I could drop off the car at return but they teamed up, came through in the end and couldn't have been more genuinely concerned about my issue. I originally picked the car up in Downtown Portland. OR. At the end of my rental period, 9 days, i called Budget and asked if I could return at the airport, they said "sure". What they didn't say was that there were several locations they used near the airport and they didn't tell me which location would be best. So, I was driving from on location to the other using "maps" and one location was for trucks, one for repairs and maintenance, one for washing etc. Finally i said to one Budget employee that I was really getting late for my flight because of the drop off situation. He stopped what he was doing, called his boss who said to let me drop off the car right on the spot and that they'd get my receipt ready in seconds so i could leave. They did and it worked out well. No up charge. The location I dropped off the car at was not set up for returns but they made it happen and made it happen with joy. Nice folks!
Apr 26 2017
Pros: Excellent customer service. Friendly and helpful.
Cons: Bill estimate was $172 but actual bill was $300 and I have little idea why.