Reviews for Payless in Portland
- All reviews 100%
Mar 5 2017
Pros: nice staff, great upgrade, great price!!
Feb 26 2017
VW Bettle quite uncomfortable, Customer Service po
Pros: Got a good rate
Cons: Customer service was performed with disinterest and affected politeness. An additional $50 "sales tax" was applied when I picked up the car - there is no sales tax in Oregon! When I needed to call to reserve the car for a week longer, the price was over nearly twice the original price per week. Yet, when I returned the car two days earlier to, I still paid the full week price. Additionally, they had changed locations during the time of my rental , without notifying me of that change when I picked up the car. So, I drove up to an empty business with a note on the door, Very unprofessional and thoughtless.
Feb 23 2017
Cons: Nothing bad with the service, but our flight was delayed. We had to change our reservation to a different company because Payless would have been closed before we landed.
Jan 9 2017
Pros: There was no notification that the location for drop off was closed due to weather. We drove through very treacherous weather to find them closed and had to drive an additional 10 miles to the airport.