Reviews for Avis in Portland
- All reviews 100%
Jul 21 2017
Pros: Car pick up and drop off is well located in the airport area and easy to connect to the terminal ...
Cons: Car need to be cleaned before sending to another customer ...
Jul 18 2017
Avis didn't honor my quote
Cons: I made a reservation online for 6pm, but it turns out the office isn't open at 6pm. I got there at 6pm and I could see that someone was inside the office but they wouldn't open the door (understandable, they were closed, I guess). I couldn't start my rental and the Avis phone rep wanted to charge me about $350 instead of the $60.79 I was quoted, so I canceled the reservation. When I finally talked to the lady inside the office, she didn't help me. Never using Avis again- they could have at least called to tell me the office wouldn't be open, and the website should have not allowed me to make a reservation for that time.
Jul 12 2017
Pros: Liked being able to rent away from the airport and avoid all those stupid airport taxes and fees.
Cons: Didn't like that rental guy was the only one taking calls and customers and couldn't fully explain how "keyless" works, or what the battery and fuel gauge had to do with each other (I misread the battery charge as an empty tank.) Also the headlight location? He should have had the time to explain some of the controls since I've never driven a hybrid before.
Jul 9 2017
Pros: Car was fine, got a surprise upgrade which was pretty handy. Also were able to change our drop off to the airport (extra fee) which was great.
Cons: Unwittingly just barely made pickup time, apparently the downtown location we picked up at closes at 2pm on Saturday! We made it with 15 minutes to spare.