Find reviews that mention:
6.0
Pros:Staff was helpful and drop-off and pick-up were easy.Cons:VERY limited selection of vehicles and ended up with a vehicle with bald tiresReviewed Jun 12 2021
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10.0
Pros:Easy drop off and low costCons:NothingReviewed May 17 2021
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4.0
Pros:The pickup staff did their best in a bad situation (limited cars). The return staff was very helpful and friendly.Cons:The terminal counter was closed and there weren't enough clerks in the garage area, to which we were redirected. They ran out of mid-sized cars and they initially wanted to put me in a tiny, Yugo-looking, thing. I pushed hard and got a Jeep; great. Upon returning it, the clerk noted some dings on the roof. I assured her, that I'd not placed anything up there nor parked under a tree or awning. I also noted the pickup clerk had not checked the roof, so there was no way to know when the supposed damage (I couldn't see any dings) occurred. They nonetheless sent me a damage report and it was only after pushing back that they waived it "because you're such a valued customer." Yeah, right. All in all, a pretty frustrating experience.Reviewed Apr 28 2021
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10.0
Pros:Staff was extremely helpful and gave good tips about the car.Cons:Signage for check-in could be better. Signs coming from the airport terminal lead you to one place and then there are signs there redirecting to garage for check-in. The temp signs in use could be place better.Reviewed Apr 12 2021
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10.0
Pros:They staff got me a great vehicle for the intense winter road conditions in Oregon. We couldn’t have gotten to our destination had it not been for the 4 wheel drive in our Toyota 4 Runner.Cons:A tiny bit of instruction. But there was an ice storm going on and it was late. The guys were super nice.Reviewed Feb 22 2021
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8.0
Pros:Staff were helpful, car was clean.Cons:Price promised through priceline was not 100% honored as I had the car out for an entire month+. They had me sign a contract for way more than what I booked through Kayak and then "forgot" to honor the original price in the end. With reminding, they manually changed most of it, but it was still more than the original daily rate.Reviewed Feb 11 2021
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8.0
Pros:New vehicle.Cons:Didn't have the class of car I reserved and tried to substitute a mini-van. If you don't have a small SUV offer an upgrade.Reviewed Jan 11 2021
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8.0
Pros:Yes all good.Cons:The van could of been cleaned throughly before pick up especially during the covid pandemic.Reviewed Nov 30 2020
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10.0
Cons:Not have such a large payment required because of dropping off the car in a different place than it was rented from.Reviewed Nov 19 2020
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6.8
Pros:Nice staff. Drop off very easy.Cons:Car could have been better for the price.Reviewed Oct 27 2020
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10.0
Pros:Free upgrade when no compact cars were available.Cons:n/aReviewed Oct 25 2020
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6.0
Pros:Easy to get toCons:Cut back on trying to sell upgradesReviewed Oct 23 2020
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