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2.0
Got scam at counter. Worker ask me to have full insurance and fuel option. I thought i has it already and my bill went up at lastReviewed May 30 2023
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6.0
Received an old car which wasn’t maintained well Wiper fluid wasn’t working Overall not a great experience, hope will have a better future experience. Not worth the money I spent for a convertibleReviewed May 26 2023
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2.0
Long delay waiting when we picked up the car. 300 dollars of extra charges we were not made aware of.Reviewed May 21 2023
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10.0
The customer service was excellent.Reviewed May 2 2023
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6.0
I didn’t expect an SUV in place of an economy car. I preferred a small car.Reviewed Feb 23 2023
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6.0
First time renting a car in almost 10 years and apparently I’m lot savvy enough to not get ripped off. The cost was doubled what the reservation quoted and I was told it was due to the taxes and fees on top of what I was quoted. Should have paid more attention to the reservation quote which said it already included those taxes and fees. I guess the thing to know is that you might have to argue with the clerk about what you expect to pay, because the system is already set up to upcharge you. I guess I’ve learned my lesson about being naive.Reviewed Feb 20 2023
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4.0
Was given the wrong vehicle. Had to walk back to the rental desk and wait for them to figure out the issue.Reviewed Feb 4 2023
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2.0
Didn’t have the vehicle we requested and gave us an option not suitable for our travel needsReviewed Nov 15 2022
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8.0
Easy pick up and drop off. Good car. The clerk at the rental desk was kind, but when talking about the insurance, it can be more clearly explained so one knows what exactly is covered and what is not when asking about it.Reviewed Oct 23 2022
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2.0
They charged me at the airport even I paid it forehand. I will do a complain.Reviewed Sep 26 2022
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4.0
The price I paid on Kayak didn't include close to $50 in taxes, but then when I picked up the car I was told I had to either wait 1-2 hours for the car I paid for or pay another $25 to upgrade to an SUV because they didn't have a compact in at the moment. I had to get to a flight in Seattle so I didn't have the ability to wait. So I felt really hard done by. Plus the wait in the Portland car rental centre was over an hour to begin with!Reviewed Aug 1 2022
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6.0
Getting in touch with anyone by phone is like pulling teeth, but once you're actually at the rental place, the workers are nice and helpful.Reviewed May 29 2022
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