Guest Reviews
Overall Rating
8.5
Excellent
Based on 12,901 reviews
Cleanliness
8.4
Comfort
8.5
Pickup/Dropoff
8.6
Value for money
8.3
Enterprise car rental prices in Richmond
| Economy | $21/day | |
| Compact | $21/day | |
| Intermediate | $21/day | |
| Standard | $22/day | |
| Full-size | $22/day | |
| SUV | $23/day | |
| Minivan | $44/day | |
| Premium | $34/day | |
| Luxury | $63/day | |
| Commercial | $24/day | |
| Van | $40/day |
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
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8.0
Cons: Delivered as promised
review from
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9.6
Pros: Staff and ease of pick up and drop off great.
Cons: Was not wild over the rental car itself as it had several bad blind spots. Not Enterprises fault.
review from
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9.6
Pros: Staff very friendly and helpful
review from
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6.0
Pros: Yes, Christian was very helpful and the other tall white guys was really good at drop off. The older gentleman who dropped me off was very friendly too.
Cons: This place was busy! Which is good for you, but dropping off the car was cumbersome. I didn’t really want to wait around and wasn’t sure who to talk to or what the procedure was. Also I reserved a full size car but they didn’t have one available so I had to get this little stinky car.
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10.0
Cons: Good
review from
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9.6
the best
Pros: overall outstanding
review from
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7.2
Maintainence of Car Left Something to be Desired
Pros: The pickup and drop off transitions from and to the train station.
Cons: The condition of the windshield wipers, underinflated tires, and ingrained mildewy smell in car.
review from
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10.0
Exactly what we asked for.
Pros: We picked up a clean mini-van which was exactly what we had reserved. No hassles and no issues at all. (It was also at 12:10 am, and the customer service was great.)
review from
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10.0
Pros: 2019 model, no mechanical issues, easy check-in and check-out
Cons: Wish there was a way to let you know the exact vehicle you were getting before picking up. For example, does it have a hitch, a CD player, storage under bed of truck, etc. Could prepare/plan better if all amenities were known.
review from
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2.0
They ran out of cars.
Pros: The attendant at the desk was very polite and gave me information on how to submit a receipt for reimbursement if my Uber was more expensive than rental car.
Cons: I wish I would have been notified prior to arrival or as soon as they knew they were out.
review from
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4.4
Cons: The price I was charged did not match what I was quoted.
review from
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10.0
Pros: The apple play. They walked me to the car and took the time to show me the different features of the car. Satellite radio did not work after I paid for it. when I returned it he said he would give me credit for satellite radio
review from
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9.6
Pros: Staff and ease of pick up and drop off great.
Cons: Was not wild over the rental car itself as it had several bad blind spots. Not Enterprises fault.
review from
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9.6
Pros: Staff very friendly and helpful
review from
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10.0
Cons: Good
review from
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9.6
the best
Pros: overall outstanding
review from
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10.0
Exactly what we asked for.
Pros: We picked up a clean mini-van which was exactly what we had reserved. No hassles and no issues at all. (It was also at 12:10 am, and the customer service was great.)
review from
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10.0
Pros: 2019 model, no mechanical issues, easy check-in and check-out
Cons: Wish there was a way to let you know the exact vehicle you were getting before picking up. For example, does it have a hitch, a CD player, storage under bed of truck, etc. Could prepare/plan better if all amenities were known.
review from
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10.0
Pros: The apple play. They walked me to the car and took the time to show me the different features of the car. Satellite radio did not work after I paid for it. when I returned it he said he would give me credit for satellite radio
review from
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6.0
Pros: Yes, Christian was very helpful and the other tall white guys was really good at drop off. The older gentleman who dropped me off was very friendly too.
Cons: This place was busy! Which is good for you, but dropping off the car was cumbersome. I didn’t really want to wait around and wasn’t sure who to talk to or what the procedure was. Also I reserved a full size car but they didn’t have one available so I had to get this little stinky car.
review from
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2.0
They ran out of cars.
Pros: The attendant at the desk was very polite and gave me information on how to submit a receipt for reimbursement if my Uber was more expensive than rental car.
Cons: I wish I would have been notified prior to arrival or as soon as they knew they were out.
review from
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4.4
Cons: The price I was charged did not match what I was quoted.
review from
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Where can I find Enterprise car rentals in Richmond?
4713 W. Broad St., Enterprise car rentals
Address
4713 W. Broad St.Phone
+1 804 355 7707Top Tips For Renting a Car from Enterprise in Richmond
- 25% of our users found rental cars from Enterprise in Richmond for $32 or less
- Premium rental cars from Enterprise in Richmond are around 44% cheaper than other car types, on average
FAQs About Renting a Car From Enterprise in Richmond
How much does it cost to rent a car from Enterprise in Richmond?
On average a rental car from Enterprise in Richmond costs $44 per day.
What is the most popular rental car from Enterprise in Richmond?
Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Enterprise in Richmond.
How many car rental locations does Enterprise have in Richmond?
Enterprise has 9 rental locations in Richmond. Take a look at our Enterprise rental location map to find the best rental cars near you.
Does Enterprise have a car rental location at the airport: Byrd Intl Airport (RIC)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Byrd Intl Airport (RIC)?
Yes