| Economy | $28/day |
| Intermediate | $27/day |
| Standard | $25/day |
| Full-size | $25/day |
| Minivan | $65/day |
| Full-size SUV | $87/day |
| Premium | $33/day |
| Passenger Van | $71/day |
| Luxury | $53/day |
| Convertible | $73/day |
| Pickup Truck | $27/day |
| Premium SUV | $65/day |
| Compact SUV | $29/day |
| Intermediate SUV | $29/day |
| Standard SUV | $31/day |
| Open air all terrain | $56/day |
| Luxury SUV | $66/day |
| Supplier Choice | $68/day |
Pros: The staff is GREAT! I will be back if I ever need another rental!
Cons: I definitely recommend ENTERPRISE❤️
Pros: Courteous
Cons: The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.
Pros: I appreciate that they had adapted for the pandemic. I felt safe with the process and the rental.
Pros: I didn’t like anything, we reserved our car for 8am, and 10am we were still waiting for them to bring a car from another location. Not only did we miss our flight from DC they gave us a car that was like $28 more per day and expected me to pay the difference which I couldn’t afford. You guys ruined everything and even made us arrive a day late for our vacation. When you’re on dialysis traveling can be extremely hectic & you guys made it ten times more difficult for a single mother trying to go on a trip.
Cons: Only book the cars that you have, we wasted so much time waiting on a economy sized car only to be hit with a 2 door Camero from another lot that we couldn’t afford. You seriously ruined my 1st solo vacation with my kids, nothing went as planned after we didn’t have a car to get to the airport. I seriously can’t think of any way it could’ve gotten worse. You made me look unreliable to the 2 people that were looking up to me for a good time.
Pros: Richmond airport was wonderful. I was supposed to pickup in midlothian and the place did not let me know they closed at 12 so I had to pay double to pickup at the airport.
Cons: Fix the problem at the midlothian location.
Pros: nothing did not rent - vehicle not available
Cons: your commitment could have been met, vehicle not available.
Pros: Nothing
Cons: I wasn't even able to get a rental from enterprise because they told me last minute that they needed a credit card instead of a debit card even if it could be run as a credit card which left me carless. I wish they would have told me that from the beginning. I will never book with them again. It is unreasonable especially since they are more likely to get their money through a debit card. They weren't even willing to work with me at all and told me to go somewhere else so I got additional insurance coverage for no reason.
Cons: I didn’t even get to rent the car because I didn’t have a valid pay stub that was valid for the last 30 days prior to renting. But due to COVID-19 that was impossible considering I was laid off back in March. Was told a bank statement would’ve worked but Enterprise doesn’t take that as a “proof” anymore so I’m not even sure what the point of telling me that was.
Cons: If I were Kayak, I would stop selling Allianz insurance with Enterprise rentals, they don't accept Allainz, so you're basically making people throw money away. I didn't appreciate that very much. In fact, I've been spreading the word.
Pros: Staff at pick up was very helpful, but it was one guy with a long line and broken printers. Took awhile to get out of the garage.
Cons: Receipt would not print or come via email so was stuck in the garage for 20 mins.
Pros: Drop off was very quick and easy.
Cons: Pick-up was very inefficient multi step process. Couldn’t get a printed copy of agreement. No choice of vehicles.
Pros: Easy drop off
Cons: I did not get the vehicle make and mobel that I reserved, an the vehicle that I rented smelled so bad that I had too buy a bottle of febreeze just to be able to stand being in it.
