Book Enterprise car rentals in Richmond

Sun 9/24
Noon
Mon 9/25
Noon
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Reviews for Enterprise in Richmond

  • All reviews 100%
8.4/10 Excellent
Based on 53 reviews
  • 7.6
  • 7.2
  • 7.4
  • 7.2

Recent reviews

Most recent
    9.6 Excellent
    SUV
    Jul 17 2017
    Nice help with everything
    Pros: I particularly liked the overall openness and energy of the desk agent working with us. She was smart, clear, efficient and fun. Agent who provided us with car overview at the garage continued with the great support found down stairs and seemed to want to accept full responsibility if we had any difficulty with the vehicle. I liked the Fusion that we were assigned.
    10.0 Excellent
    Minivan
    Jun 11 2017
    High-end Mini Van at a Great Price!!
    Pros: We were pleasantly surprised to receive a higher-end mini-van with leather seats & luxury touches. We felt the price was excellent! We only use Enterprise--they always treat us right!!
    2.0 Mediocre
    Economy
    Jun 2 2017
    Very Poor Customer Service
    Cons: We arrived at the airport to pick up our car at 5:15pm. We were told our car rental was off site (which we were not aware of). The Enterprise agent at the airport called the Enterprise location. We requested a guest pick up; we were told we would not be picked up. We decided to take a cab to that location; we were told they were closing and they would not be open for our rental car pick up. We rented a car at the airport from another rental car agency.
    2.8 Mediocre
    Full-size
    Mar 20 2017
    Very Shocked!
    Cons: Car was extremely dirty and also had an awful "gym locker or wet dog" smell. The windows looked like someone smeared Crisco all over them. I asked if there were other cars available and they said that they did not have any other fullsize cars available and I would have to downgrade. If it was not pertinent for me to leave that day I would have not rented this vehicle. In similar situations I would think that they would offer an upgrade. Customer service at this location was also lacking as well. Overall not a good experience.

Where can I find Enterprise car rentals in Richmond?

4713 W. Broad St., Enterprise car rentals

Address

4713 W. Broad St.

Phone

+1 804 355 7707
Enterprise