Book Enterprise car rentals in Richmond

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Reviews for Enterprise in Richmond

  • All reviews 100%
8.2/10 Excellent
Based on 48 reviews
  • 7.4
  • 7.1
  • 7.2
  • 7.0

Recent reviews

Most recent
    10.0 Excellent
    Jun 11 2017
    High-end Mini Van at a Great Price!!
    Pros: We were pleasantly surprised to receive a higher-end mini-van with leather seats & luxury touches. We felt the price was excellent! We only use Enterprise--they always treat us right!!
    2.0 Poor
    Jun 2 2017
    Very Poor Customer Service
    Cons: We arrived at the airport to pick up our car at 5:15pm. We were told our car rental was off site (which we were not aware of). The Enterprise agent at the airport called the Enterprise location. We requested a guest pick up; we were told we would not be picked up. We decided to take a cab to that location; we were told they were closing and they would not be open for our rental car pick up. We rented a car at the airport from another rental car agency.
    2.8 Mediocre
    Mar 20 2017
    Very Shocked!
    Cons: Car was extremely dirty and also had an awful "gym locker or wet dog" smell. The windows looked like someone smeared Crisco all over them. I asked if there were other cars available and they said that they did not have any other fullsize cars available and I would have to downgrade. If it was not pertinent for me to leave that day I would have not rented this vehicle. In similar situations I would think that they would offer an upgrade. Customer service at this location was also lacking as well. Overall not a good experience.
    10.0 Excellent
    Mar 6 2017
    Always excellent
    Pros: Flexibility of upgrading Friendly and professional personnel Quality of available vehicles Excellent product for the money

Where can I find Enterprise car rentals in Richmond?

4713 W. Broad St., Enterprise car rentals


4713 W. Broad St.


+1 804 355 7707