Book Enterprise car rentals in Salt Lake City

Wed 3/1 Pick-up
Noon
Sat 3/4 Drop-off
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Reviews for Enterprise in Salt Lake City

  • All reviews 100%
8.8/10 Excellent
Based on 197 reviews
  • 8.6
  • 8.7
  • 8.1
  • 8.0

Recent reviews

Most recent
    5.6 Okay
    SUV
    Feb 28 2017
    Cons: Upgraded my rental and was told I would receive a 4x4 truck due to icy conditions on the road. I received a 2 wheel drive Dodge truck which is fine in and of itself but with the road conditions and lack of follow through on what was communicated, I was unhappy.
    8.0 Good
    Economy
    Feb 27 2017
    Dropoff staff were excellent and fixed a problem
    Pros: (First read the other box for the negative experience). When we returned the car at SLC airport, the agent "Ruben T." asked us about our experience with the car. I told him about the tire. He was immediately apologetic and asked "Is there anything I can do to make up for that?" My wife said "Yeah you can refund us the $6.25 we spent at all the air machines filling the tire." Ruben said "I think I can do better than that. How about I give you a $20 discount and an automatic upgrade next time you rent with us?" It didn't feel routine at all. He kept expressing his regret, which led me to believe he genuinely was sorry for the disruption to our vacation. I was impressed and will indeed be renting with Enterprise again. You should give Ruben a raise!
    Cons: We rented at Salt Lake City airport, but were staying in Park City for a ski holiday. One of our tires had a slow flat. We had to keep filling it. We went to the Enterprise office in Park City to ask for help. The manager there declined. She said she had too many reservations to help. Instead she suggested that we drive to Burt Brothers - a local tire repair place. When we called the Burt's, they told us it would be an hour-long wait to get the tire fixed. Together with the drive to and from the shop we were looking at losing at least 2 hours on the slopes. Lift tickets are $140 a day, so for the two of us the funky tire was going to cost us at least $80, not to mention the lost ski time. So decided to keep filling the tire instead. It was a real pain. At that point I was resolved never to use Enterprise again.
    6.0 Okay
    Standard
    Feb 27 2017
    and in the back you'll find and empty beer can as
    Pros: The truck was ready and waiting. The check out process was quick and easy. The customer service rep was helpful and prompt.
    Cons: The truck I rented had an empty Bud Light can in the back. The final bill was ~$135 more than I'd paid when I booked the ticket. It turns out that the customer service person added insurance despite the fact that I explicitly declined additional coverage. It was a bit of a shock. Thankfully, Enterprise customer support was helpful when I called and promised to reimburse me for the additional charges. I'm optimistic that I'll see that credit shortly.
    8.8 Excellent
    Economy
    Feb 26 2017
    Clean but smelly
    Pros: The car was clean.
    Cons: The car had stickers indicating that it was a non smoking car but it smelled like cigarettes.

Where can I find Enterprise car rentals in Salt Lake City?

404 South 300 West, Enterprise car rentals

Address

404 South 300 West

Phone

+1 801 534 1888
Enterprise
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