Reviews for Enterprise in Salt Lake City
- All reviews 100%
Sep 27 2016
GREAT FIRST EXPERIENCE
Pros: CALLED THE DAY BEFORE I WAS SUPPOSED TO RETURN TO SEE IF I COULD RETURN EARLY, I DID, GOT A CREDIT AND CUTOMER SERVICE WAS VERY HELPFUL.
Sep 27 2016
Excellent Service for a one-way rental
Pros: The SLC Airport Enterprise staff were wonderfull to work with! And a great deal on a one-way rental
Sep 19 2016
IT issues messed up my booking!
Pros: Good price.
Cons: I booked a car at the SLC airport and when I arrived I was told that my car was booked at the downtown location. I was sure that I booked at the airport but the representative told me that I had an offsite booking. I looked at my reservation and it was off site. When I arrived at the off site location I told them my situation and they said that I was the fourth person that day who booked at the airport and instead got a reservation at the downtown location. The rep said that this only happened to people who were booking through hotwire and kayaak etc. It was definitely a major inconvenience for such a short trip. I asked if they would waive the dropoff fee at the airport and they said that the best they could do was to reimburse my Uber fair when I dropped the car off.
Sep 16 2016
Cons: They called me an hour before I was to pick up the car to tell me they didn't have a car for me.