Book Enterprise Rent-A-Car car rentals in South Salt Lake

Reviews for Enterprise Rent-A-Car in South Salt Lake

Recent reviews

Traveler rating

Wonderful

17

Very good

5

Good

2

Okay

1

Fair

1

Mediocre

0

Poor

7

2.0

Absurd deposit price, cancelled reservation.Reviewed Nov 25 2023

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2.0

Pros:Car was clean but damagedCons:Staff was awful, both at pick up and drop off. I will never use Enterprise again and am already advising my friends and family of the terrible experience I had. At pickup, I was charged $206 more than what my reservation was for. The agent could not figure out why, and then suggested that it was because my drop off location was different, which it was not, Pick up and drop off were at SLC airport. I called Enterprise and it was confirmed that there was nothing in my reservation that had ever indicated drop off at a different location, and I was advised to call on a Monday to get it resolved. When I dropped the car off, it was over a $200 difference again. This time, the agent was trying to tell me that taxes for 1 extra day was over $100. I showed her my original reservation which showed $86/day and a total of $48 for 3 days of taxes. 3 days of taxes at $48 is $16/day, and she could not tell my why the taxes would be $140 for 1 extra day. Complete incompetence. I asked for a manager and she finally took this phantom charge off my bill. So what is the deal Enterprise? You tried to screw me coming and going. Is this how your employees are trained? Do you think most people are just going to shrug it off because they are at an airport and really have no other choice? Never again with Enterprise.Reviewed May 24 2021

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6.0

Pros:The staff was helpfulCons:The car was supposed to be non smoking and had been smoked in. It was an ok car but for the money should have been betterReviewed May 22 2021

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10.0

Pros:Helpful, friendly and quick. Easy pick-up and drop-off. All went smoothly.Reviewed May 20 2021

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10.0

Pros:Friendly and fast, great work!Cons:Allowed more selection of car options.Reviewed Apr 26 2021

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10.0

Pros:Staff was very friendly and accommodating. Pricing was reasonable and the selection of vehicles was adequate.Cons:Nothing. I feel like everything was as smooth as could be.Reviewed Apr 25 2021

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8.0

Pros:car was niceCons:kayak booked my rental for an enterprise that was 15 min from the airport instead of the one right in SLC airport. Luckily the manager was able to accomodate me.Reviewed Apr 20 2021

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2.0

Cons:When calling customer service they should give you the right answersReviewed Mar 30 2021

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9.2

Cons:$100 drop off to airport was steep and because of early morning flight had no choice and did not realize there would NOT be a shuttle to airport.Reviewed Oct 17 2020

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5.2

Pros:YesCons:We paid for a premium car. What we got was a car with no navigation or seat warmers, Chargers USB did not work. Inform them that we had to buy battery packs and we're told we would get an email with a discount in an upgrade Curtisy drop at the airport. They did come true on me drop at the airport. Inquired twice about the other two things I received no response.Reviewed Sep 17 2020

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10.0

Pros:Staff super helpful when I ran into a problem with paymentCons:Location was confusing, I thought that I had selected SLC airport for pick up and drop offReviewed Aug 25 2020

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10.0

Pros:Staff was terrific. The drop off team was outstanding!!Cons:Nothing. Everything was perfect.Reviewed Aug 24 2020

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• 4.0 /10Hertz Car Rentals at South Salt Lake

• What is the most popular rental car from Enterprise Rent-A-Car in South Salt Lake?

  Standard (Jeep Grand Cherokee or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in South Salt Lake.

• How many car rental locations does Enterprise Rent-A-Car have in South Salt Lake?

  Enterprise Rent-A-Car has 2 rental locations in South Salt Lake. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes