Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0
They wanted triple what I booked for
Pros: Nothing
Cons: Everything was horrible
review from
-
9.2
Pros: Great car Hyundai accent
Cons: Had some body damage
review from
-
10.0
Pros: We were well-received at the service desk and the representative was informative, friendly and gave us a very comfortable rental. We have no complaints!!
review from
-
2.0
Beware of renting from Hertz in Salt Lake City thr
Cons: Car was off site, but that wasn't communicated by the 3rd party rental company. Cost $40 for a taxi from the airport to the car, then off-site Hertz location was closed. Had to wait 15 minutes to be let inside, then 20 minutes for a couple that was ahead of me...brought by Hertz rental agent.
review from
-
2.0
Allowed me to book a vehicle, even though they wer
Cons: I made a reservation in advance, and the website allowed me to do so. Paid for an Uber from the airport and arrived at Hertz on time. I was the only customer waiting, and there were two agents, yet it probably took about 10 minutes for one of them to engage me. When I told the agent I had a reservation, he kinda chuckled and said something along the lines of "Not today, buddy. We don't have any cars!" I didn't want to make a big deal out of it, but that was a nightmare of a day. I wish the website would just say they're sold out, instead of allowing me to make a reservation. Ended up paying a few dollars more at Enterprise, which I should've done in the first place. Their service is unparalleled.
review from
-
2.0
They wanted triple what I booked for
Pros: Nothing
Cons: Everything was horrible
review from
-
2.0
Beware of renting from Hertz in Salt Lake City thr
Cons: Car was off site, but that wasn't communicated by the 3rd party rental company. Cost $40 for a taxi from the airport to the car, then off-site Hertz location was closed. Had to wait 15 minutes to be let inside, then 20 minutes for a couple that was ahead of me...brought by Hertz rental agent.
review from
-
2.0
Allowed me to book a vehicle, even though they wer
Cons: I made a reservation in advance, and the website allowed me to do so. Paid for an Uber from the airport and arrived at Hertz on time. I was the only customer waiting, and there were two agents, yet it probably took about 10 minutes for one of them to engage me. When I told the agent I had a reservation, he kinda chuckled and said something along the lines of "Not today, buddy. We don't have any cars!" I didn't want to make a big deal out of it, but that was a nightmare of a day. I wish the website would just say they're sold out, instead of allowing me to make a reservation. Ended up paying a few dollars more at Enterprise, which I should've done in the first place. Their service is unparalleled.
review from
