Reviews for Europcar in Paris
- All reviews 100%
Oct 25 2016
Pros: Cordial relationships with all agency personnel. The woman who set up the original rental in Paris, Laurie, was particularly helpful. When we went to an office in Avignon to extend our rental, the man who assisted us was also excellent. The rental chap in Perpignan was also very helpful. The ease with which we extended our rental was particularly appreciated. Above and beyond that, the car functioned well. We appreciated the upgrade when our requested car was not available. We will definitely rent with Europcar again as we continue our travels.
Cons: One slight problem occurred on our initial day. Despite the thorough briefing by the Paris team, they neglected to take into account the fact that many innovative features of newer model cars are unknown to many drivers. In this case, the Audi's automatic start/stop feature caused me some initial consternation. On the highway it was fine, of course, but in city traffic, it was anxiety producing. I was prepared to return the car the next morning, but Googled the problem and learned about the stop/start feature and the easy switch to the manual setting. All was well from that point on.
Oct 24 2016
Condition of car
Pros: Overall a very comfortable vehicle. I liked the numerous warning features. Too bad it didn't include a backup camera.
Cons: The car had more dents and scratches than usual. No windshield washer fluid and the rear window wiper blade was missing. The car occasionally made an unidentifiable tone sound. I also had a 10 euro discount the agent would not accept.
Oct 21 2016
All great but . . . . .
Pros: It was a smooth transaction and everything went well.
Cons: The only problem was that I paid for insurance on line during the reservation and when I went to pick up the car they had no record of it. I had to buy insurance again, which was higher daily rate than the car itself!
Sep 22 2016
Driving around Paris
Pros: The car had an onboard navigation system. Made it easy to drive out of Paris to Giverny and Auvers sur Oise. It was wonderful finding our way back to the car park.