Reviews for Fox in Costa Mesa
- All reviews 100%
Jan 28 2017
Mediocre at best
Pros: The price was right but don't expect 5 star serivrce. I don't know if I was there on the wrong day or what. One woman working the counter with a customer and one couple in front of me in line. It shouldn't take 45 min to get a car. This was at the John Wayne airport location. I've used the LAX spot many times with no issues. Upon the return, my only suggestion is, if you say you open at 5:00 AM and support an airport, at least open at 5:00 and be ready to go. Maybe check in the customers that are there (and tell you they have a flight to catch) first instead of the car that was dropped off after hours.
Jan 10 2017
Cons: Long line at pick up and the type of vehicle was not available and the one they gave me was being washed when we went to pick it up!!
Dec 20 2016
Almost Not Happy but
Pros: Was assisted by Cynthia who explained many things about my booking after I was handled by someone who was not as enthusiastic to help. Return was easy and simple and the agent was very kind (forgot his name)
Cons: when you come earlier than your booked time, you have to wait. if your flight comes earlier then i was told that I have to wait. again the agent Cynthia who stepped in to help was able to resolve and found a vehicle for me...
Nov 7 2016
Like Tony the Tiger says, GRRRREEEEAAAAAT
Pros: Very friendly and helpful.