Reviews for Fox in Oakland
- All reviews 100%
Oct 19 2016
Pros: Car did not have a full tank if gas
Oct 16 2016
Terrible Customer Service and Attitude
Cons: Their "system" was down and they were unable to accept payment from me as debit card. When I tried to pay with my credit card(s) they told me both were declined. This was odd since I had been using them for travel to date without interuption. They literally left me standing out in the rain with no car and no help. I took my business next door to Budget. They accepted my payment (the same card Fox declined?) for a bit more money but I had a car in five minutes of being at the counter and was on my way. I don't know what Fox is selling but it's not rental cars. Do yourself a favor and book ANY other car rental company for your travel needs.
Oct 2 2016
Cons: The was a mistake with my billing and credit card, they could not handle the situation appropriately, the woman at the car rental were rude and acted as if they iidnt care.
Oct 2 2016
Pros: Nothing i was ripped off for money with help because yoir jus a search engine which was your company poor excuse
Cons: I flew from Cleveland ohio to san Francisco California' with the horrible experience that you booked my car for Oakland California we were at the airport for three hours and head to it from another car company and you would not refund my money you don't even have a live person to help with the situation and the company Fox rental car was very nasty and would not help me not even their customer service number which you said which will take your call and then hang up on you and also tell you they have nothing to do with the situation