Reviews for Fox in Oakland
- All reviews 100%
Sep 27 2016
Pros: The pick up and drop off were easy.
Cons: The cars condition was pretty bad. It had all kinds of minor damage all around as well as a burn mark in the drivers seat. The front drivers side fender was slightly loose and not properly attached. The car also should have had a Key FOB to lock and unlock the door, we were only given a key. Overall not a happy customer.
Sep 25 2016
Wait and wait some more
Pros: Car OK. Staff in difficult position awaiting card. Understaffed.
Cons: Waiting 1 hour + to get car
Aug 9 2016
Cons: After waiting over an hour I had to take a car that was 2 levels down from what I reserved and paid for because that was all they had. It was dirty inside and out, had high milage (37.5K). Tires were worn past the point of needing to be replaced, passenger front was broken and unusable. Back seat was so filthy I had to buy a beach towel to put on it so people could sit on it. NEVER RENT FROM FOX RENTAL CARS.
Aug 2 2016
Cons: Car was not reserved. Had to wait an hour to get a car, which made me two hours late to my destination due to additional traffic at the later hour. Personnel were insolent and uncooperative in working to resolve my concerns and issues.