Reviews for Fox in Oakland
- All reviews 100%
Mar 24 2017
Pros: The price & some of the people I dealt with were wonderful. The manager helped me regarding the gas tank. (He was very good! That's why he is the manager! Other employee wasn't seasoned at all!
Cons: Waiting very long time for my car! Getting someone to gas up my tank to fill mark!
Mar 23 2017
Pros: I liked the price of the rental. Fox dropped their prices a few days before we were traveling, so I thought I would save some $$. This caused problems as well.
Cons: They dropped the prices so low that people didn't return their rentals. So there were no cars available. Took us over an hour to get a car we hadn't reserved, and were told we could wait another 30 minutes or more for the car we had reserved. Very poorly run rental car company. Needs work.
Mar 17 2017
Cons: Tried to call them for a week and could not get a human being. Once i got to the counter the customer service and there general criteria for getting a car is so not the industry norm i went to budget instead
Mar 13 2017
NO VAN AVAILABLE!!!
Cons: We were there at 6AM at our reserved date/time and there was one person working. We asked for the supervisor to see if there is anything they can do. The person behind the counter said "We have a mustang but you'll have to wait until 8AM to talk to a supervisor." WOW!!! Thanks for NOT HELPING! We booked this car for a trip to LA with the family and our plans pretty much got ruined here. Thank you for NOT giving us a car we booked. A mustang does not fit the same amount of people as a van. This is horrible. I don't think I can book on here anymore. Truly upset and disappointed how this was handled.