Reviews for Budget in Oakland
- All reviews 100%
Jul 18 2017
Pros: They made a mistake and gave us the wrong car at the first rental car pickup, but then they were nice enough to make it up free of charge at the second pickup location.
Cons: The first pickup location (the original), did not have any compact cars, only trucks and SUV's, which we did not want at all. So we had to take part of a day from our vacation replacing the car, which took a few hours and some very unhelpful people at the national budget phone line (when I called, I couldn't talk to any local representatives, only national and they did not seem to understand my request). The car we finally got was also not great at accelerating, which made entering the freeway a little hard every time we tried.
Jul 9 2017
45 min wait to pick up car
Pros: My one-way rental was cheaper at Budget than anywhere else and I had no issues with the car itself.
Cons: The Budget desk at Oakland airport was understaffed and behind schedule. Standing in line for 45+ minutes while the agent tries to upsell everyone one at a time is not worth the money I saved.
Jul 5 2017
Pros: The car was in very condition and was inspected for prior damage before we left the lot.
Cons: The Budget rental counter was closed when we arrived at Monterey airport. There were no remaining spaces designated for parking the car we were dropping off and very little direction about how to drop off the car after hours.
Jun 28 2017
Pros: The mazda suv's radio and audio system was confusing and almost unusable. we had a really long wait to get the car. tho drop off was not a problem at all.