Book Hertz car rentals in Oakland

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Reviews for Hertz in Oakland

  • All reviews 100%
7.7/10 Good
Based on 89 reviews
  • 7.2
  • 6.6
  • 5.2
  • 6.1

Recent reviews

Most recent
    10.0 Excellent
    Intermediate
    Jul 3 2017
    Great experience.
    Pros: Everything happened as planned.
    5.6 Okay
    Intermediate
    Jun 29 2017
    Deceiving
    Pros: The Car was clean & return was fast.
    Cons: The up charges were insane! At initial checkout we DID NOT approve the extra services they offer however upon return they charged us for them. When I called the Hertz customer service they said they could only take the counter employees word for it. In other words they typed accepted when we denied the services so we still pay. Even on a full tank of gas for return the still charge a gas fee & I had to call 3 Times just to get a representative wouldn't talk back & hang up on me. All in all I'd never return to Hertz. Our initial plan from spending around $200 went to $400 ($600 with deposit) after the deposit was returned.
    8.4 Excellent
    Full-size
    Jun 24 2017
    Good after pick up
    Pros: Drop off was easy
    Cons: The line to pick up the car in Oakland was excruciatingly long. The desk was understaffed. After the flight, it was frustrating and we were about 4th in line. I can't imagine how long the last person in line was there. Also, since I booked the car through a travel website, we could not change vehicles. We didn't realize the car I booked would be difficult for my disabled vet husband to get in and out of. They would not change it to a higher profile car without just paying full price for the higher car with no refund for the one we had. Disappointing. I'm missing the human touch companies used to provide.
    8.8 Excellent
    Full-size
    Jun 23 2017
    Great rental but poor return experience
    Pros: Reasonably priced full-size sedan which was in good shape (~20k miles) and clean.
    Cons: Return process was not clear and the lady at the desk was quite short with me despite me clearly being confused and just trying to understand the process. Service left a bad taste in my mouth.

Where can I find Hertz car rentals in Oakland?

2400 Webster, Hertz car rentals

Address

2400 Webster

Phone

+1 510 268 0164
Hertz