Reviews for Thrifty in Oakland
- All reviews 100%
Mar 28 2017
Cons: Pickup was a disaster, no cars available in area, over an hour waiting for car, first car assigned was on safety recall and had to be returned at checkout gate an exchanged for another
Mar 27 2017
Book with the actual rental agency, not Kayak.
Pros: Good staff, easy check-in and check-out.
Cons: Thrifty has something called a 'wild card' rental, which means you get what they have. This is confusing and surprising when you land and just want to leave the airport. Kayak did not make this known during the booking process, so I was expecting something different from what I got. In summary, book with Thrifty directly.
Mar 27 2017
Poor begining and not so great end
Pros: cost of deal great
Cons: Arrived and no one was at the Thrifty counter - sign said to go to Dollar counter where sign said to go to kiosk. Ended up going directly to the lot booth. When car was selected as instructed and loaded with luggage proceeded to lot checkout gate - the clerk at the lot check out gate tells me we need to return the car and pick another car - very frustratng! When returning car clerk said her hand computer went down and sent me to the lot booth to attain receipt. Poor customer service.
Mar 18 2017
Pros: Easy to pick up and return the car. Neat and clean.