Reviews for Thrifty in Oakland
- All reviews 100%
Dec 1 2016
1 minute early and charged
Cons: No grace period. I was 1 minute early and charged over 10 dollars more and had to fight it. I was told there is no grace period and needed to get gas within 10 miles and bring in receipt...It felt harsh over board and i have never experienced that at all the other rental shops. I wont be using Thrifty again because of my experience.
Nov 17 2016
Pros: Good price. Counter person gave the sales pitch for all of the insurance and fuel add-ons, but was less pushy than most. Rental and return process was quick and efficient.
Nov 14 2016
Pros: The rental agent was very nice and everything worked out great. Good value, Pickup/Dropoff very easy.
Oct 31 2016
Beware of hidden costs and upsales! (duh.)
Pros: The pick-up and return process was very streamlined and easy, and staff members were friendly and informative.
Cons: Like a sucker, I fell for the counter agent's encouragement to upgrade from an economy to compact car (on account of the stormy conditions), as well as to pre-pay for gas (on account of the likelihood of my using a full tank), and to purchase the minimum insurance that would cover damages to the car... throw a few taxes and fees in there and, next thing you know, the advertised price of $42 was $110. Standard practice in the rental car industry, I'm sure...