Guest Reviews
Overall Rating
7.3
Good
Based on 6,500 reviews
Cleanliness
8.0
Comfort
7.9
Pickup/Dropoff
7.5
Value for money
7.8
Dollar car rental prices in Oakland
| Economy | $28/day | |
| Compact | $30/day | |
| Intermediate | $30/day | |
| Standard | $28/day | |
| Full-size | $29/day | |
| SUV | $29/day | |
| Minivan | $30/day | |
| Premium | $34/day | |
| Luxury | $48/day | |
| Commercial | $35/day | |
| Van | $83/day |
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent Reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10.0
Cons: Dollar App could have been better.
review from
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6.8
Pros: Had to wait for awhile for the pickup. Drop off was better
Cons: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.
review from
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4.8
Pros: Did not have the vehicle that we had reserved.
Cons: If they had the exact vehicle we reserved.
review from
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2.8
Pros: nothing
Cons: car i reserved waiting for me
review from
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7.6
Great car, meh service
Pros: The car was clean, well maintained, and relatively new (12K miles).
Cons: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.
review from
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9.2
Oakland extension
Pros: I needed the car for an extra day. They gave me the same daily rate for the extra time.
review from
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8.4
2 BIG
Pros: Dollar employees were friendly and helpful.
Cons: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!
review from
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10.0
Great Experience
Pros: great car, ease of pick up and return, value for price
Cons: nothing
review from
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4.0
Oakland airport dollar rent a car
Pros: Easy process to get to rental car and checkout
Cons: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again
review from
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10.0
Pros: Easy pick up... had the car I wanted
review from
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10.0
Good customer service with a smile
Pros: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.
review from
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4.4
Service
Pros: The car I got was a good car for the price I paid.
Cons: Customer service during pick up was not the best and no answers to my questions. My magnetic strip on my credit card didn't work and the service agent refused to type it in manually and refuses to use my debit card. The vehicle had lots of damage on it and seems like it was in a car accident in the front. Alignment was off. Wheels were unbalanced. Braking the car was shaking the wheel. On top of that wanted to charge me $350 on top of what I was expecting to pay through Kayak.
review from
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10.0
Cons: Dollar App could have been better.
review from
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9.2
Oakland extension
Pros: I needed the car for an extra day. They gave me the same daily rate for the extra time.
review from
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10.0
Great Experience
Pros: great car, ease of pick up and return, value for price
Cons: nothing
review from
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10.0
Pros: Easy pick up... had the car I wanted
review from
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10.0
Good customer service with a smile
Pros: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.
review from
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6.8
Pros: Had to wait for awhile for the pickup. Drop off was better
Cons: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.
review from
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7.6
Great car, meh service
Pros: The car was clean, well maintained, and relatively new (12K miles).
Cons: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.
review from
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8.4
2 BIG
Pros: Dollar employees were friendly and helpful.
Cons: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!
review from
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4.8
Pros: Did not have the vehicle that we had reserved.
Cons: If they had the exact vehicle we reserved.
review from
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2.8
Pros: nothing
Cons: car i reserved waiting for me
review from
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4.0
Oakland airport dollar rent a car
Pros: Easy process to get to rental car and checkout
Cons: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again
review from
-
4.4
Service
Pros: The car I got was a good car for the price I paid.
Cons: Customer service during pick up was not the best and no answers to my questions. My magnetic strip on my credit card didn't work and the service agent refused to type it in manually and refuses to use my debit card. The vehicle had lots of damage on it and seems like it was in a car accident in the front. Alignment was off. Wheels were unbalanced. Braking the car was shaking the wheel. On top of that wanted to charge me $350 on top of what I was expecting to pay through Kayak.
review from
Other suppliers in Oakland scored
Where can I find Dollar car rentals in Oakland?
7600 Earhart St, Dollar car rentals
Address
7600 Earhart StPhone
+1 866 434 2226Top Tips For Renting a Car from Dollar in Oakland
- 25% of our users found rental cars from Dollar in Oakland for $34 or less
- Premium rental cars from Dollar in Oakland are around 35% cheaper than other car types, on average
FAQs About Renting a Car From Dollar in Oakland
How much does it cost to rent a car from Dollar in Oakland?
On average a rental car from Dollar in Oakland costs $43 per day.
What is the most popular rental car from Dollar in Oakland?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Dollar in Oakland.
How many car rental locations does Dollar have in Oakland?
Dollar has 1 rental location in Oakland. Take a look at our Dollar rental location map to find the best rental cars near you.
Does Dollar have a car rental location at the airport: San Francisco Airport (SFO)?
Yes
Does Dollar offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes