Reviews for Dollar in Oakland
- All reviews 100%
Dec 2 2016
Easy Pick-up, 1 maintenance Issue
Pros: Comfortable, easy pick-up and check out.
Cons: Multiple scratches and one driving light was out.
Nov 27 2016
Car was not the standard I reserved
Pros: Car was not the standard size I reserved and I would have had to pay significantly more despite the clarity of my email confirmation. Then I had to pay an extremely expensive fee just to use the easy pass (not talking about toll) which is bullshit. Horrible customer service and pickup.
Nov 20 2016
Got ripped off for not having a credit card
Cons: The desk attendant would not rent to me because I didn't have a credit card. I was never told that using a debit card would be an issue. They then called in a very suspicious retail car company that charged me triple what I expected to pay and gave me a milage limit on my car. I will never use Dollar again and hope nobody else does I was blatantly taken advantage of. This was my first time booking through kayak and will never use this service again either. I knew my deal was to good to be true and payed in the end.
Nov 14 2016
Tried to Raise Rate Twice
Pros: Both during check-in an check-out, Dollar tried to double the rental rate. Each time, I had to speak with a supervisor. I don't believe that this was an innocent mistake. BEWARE. Bait-and-Switch.
Cons: Nothing. It was a very negative experience.