Guest Reviews
Overall Rating
8.9
Excellent
Based on 82 reviews
Overall
8.9
Cleanliness
9.1
Comfort
9.1
Pickup/Dropoff
8.8
Value for money
8.6
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Alamo car rental prices in Oakland
| Economy | $28/day |
| Compact | $29/day |
| Intermediate | $30/day |
| Standard | $32/day |
| Full-size | $34/day |
| SUV | $35/day |
Pros
"Car was great!New and clean"
"Staff were friendly and helpful"
"Was a great rental experience!."
Cons
"The car was not available."
"Unable to drop car off."
"Long line at airport to pick up car."
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
great car
great experience
great service
friendly staff
easy drop
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7.6
Cons: When we picked up our car, fortunately before we left the lot, we noticed that we had been given a car with an almost flat tire. Alamo quickly put us in another car, but it wasn't until after we left the lot that we realized we were given a car without a full tank of gas. This location doesn't seem to pay attention to details.
review from
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10.0
Pros: Nice car.
Cons: We were upgraded automatically. We wanted a car that got good mileage and car got 30 miles to a gallon but it used premium. We were in California so it got expensive.
review from
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9.6
Good Price, Good Service, and No Complaints!
Pros: See the headline.
Cons: Wish it had GPS, but had our own.
review from
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8.0
Pros: The check in and check out was very efficient. Very friendly staff.
review from
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7.6
Pros: Clean car
Cons: Miscommunication with the local office and remote information staff. I was told there would be no fee for dropping off the car an hour late but instead I was charged an extra hour plus a day official insurance fee and the excuse was that the 1-800 help line does not always have information reflective of each rental site's policy, which should not be the case! What's the point of getting misguided info?
review from
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9.2
Pros: Jeep suv
review from
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10.0
Pros: No problems what-so-ever. Reservation was easy, pick up was easy, drop off was easy
review from
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2.0
Rude , Ignorance
Pros: I loved loosing $80 and being hung up on ! Just what I should've expected yeah ? You should expect the "Alamo" service and treatment if you call them.
Cons: They were so rude I canceled my reservation And , I was unable to get my $80 worth of insurance back so that was a big waste so rudeness and cost me $80 ..... y'all run right over there.
review from
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8.8
Pros: New clean car
Cons: Desk representative tried to push insurance coverage myltuple times even when I repeatedly said I had primary coverage on my CC. Finally desisted.
review from
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5.6
4 wheel drive scam
Cons: I paid extra for an SUV just so I could have 4 wheel drive. We didn't need a car that big, just needed the 4WD for the mountains. We went to pick up the car and were told that all of their SUV's were 2 wheel drive unless you paid extra- like $190 extra. That is more than the cost of my rental to begin with! I didn't even realize you could purchase SUV's without 4WD. Such a scam.
review from
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10.0
Pros: Very quick and easy. The car was just as we requested.
review from
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9.6
Cons: I really wish drop off fees weren't so extreme. Otherwise, a good rental.
review from
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10.0
Pros: Nice car.
Cons: We were upgraded automatically. We wanted a car that got good mileage and car got 30 miles to a gallon but it used premium. We were in California so it got expensive.
review from
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9.6
Good Price, Good Service, and No Complaints!
Pros: See the headline.
Cons: Wish it had GPS, but had our own.
review from
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9.2
Pros: Jeep suv
review from
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10.0
Pros: No problems what-so-ever. Reservation was easy, pick up was easy, drop off was easy
review from
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8.8
Pros: New clean car
Cons: Desk representative tried to push insurance coverage myltuple times even when I repeatedly said I had primary coverage on my CC. Finally desisted.
review from
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10.0
Pros: Very quick and easy. The car was just as we requested.
review from
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9.6
Cons: I really wish drop off fees weren't so extreme. Otherwise, a good rental.
review from
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7.6
Cons: When we picked up our car, fortunately before we left the lot, we noticed that we had been given a car with an almost flat tire. Alamo quickly put us in another car, but it wasn't until after we left the lot that we realized we were given a car without a full tank of gas. This location doesn't seem to pay attention to details.
review from
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8.0
Pros: The check in and check out was very efficient. Very friendly staff.
review from
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7.6
Pros: Clean car
Cons: Miscommunication with the local office and remote information staff. I was told there would be no fee for dropping off the car an hour late but instead I was charged an extra hour plus a day official insurance fee and the excuse was that the 1-800 help line does not always have information reflective of each rental site's policy, which should not be the case! What's the point of getting misguided info?
review from
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2.0
Rude , Ignorance
Pros: I loved loosing $80 and being hung up on ! Just what I should've expected yeah ? You should expect the "Alamo" service and treatment if you call them.
Cons: They were so rude I canceled my reservation And , I was unable to get my $80 worth of insurance back so that was a big waste so rudeness and cost me $80 ..... y'all run right over there.
review from
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5.6
4 wheel drive scam
Cons: I paid extra for an SUV just so I could have 4 wheel drive. We didn't need a car that big, just needed the 4WD for the mountains. We went to pick up the car and were told that all of their SUV's were 2 wheel drive unless you paid extra- like $190 extra. That is more than the cost of my rental to begin with! I didn't even realize you could purchase SUV's without 4WD. Such a scam.
review from
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Where can I find Alamo car rentals in Oakland?
7600 Earhart Rd, Alamo car rentals
