Reviews for Enterprise in Oakland
- All reviews 100%
Oct 25 2016
All the employees were GREAT!
Pros: I interacted with three employees and all were very helpful and friendly.
Cons: No one told me I couldn't return the car to the place I dropped it off so I was confused when I arrived and was told to take the car to the airport. Not a huge deal but... Joe
Oct 24 2016
Pros: Both employees were very friendly and helpful. They made us feel very welcomed and answered all questions without hesitation. Two very fine representatives for the company.
Cons: Can't complain. Maybe just a quick vacuum and wash would be a plus.
Oct 22 2016
Pros: My car reservation was confirmed and questions answered ahead of the car rental. Enterprise picked me up from the public transportation and brought me to the rental agency with very good service. It was raining so I was especially happy about this. The car was well serviced and new. The process was more efficient than many rental agencies. I was very pleased with their service. Very economically priced.
Oct 17 2016
Unexpected Delays in the Rain
Pros: It was raining when we arrived to pick up the car. The car still needed to be cleaned on the inside from the previous driver, so since it was taking a while, the agent offered us an upgrade at no extra cost to us. Enterprise compensated us for the time delay.
Cons: I can't really think of any part of this automobile rental experience that I didn't like.