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No locations in Fresno
Locations in Fresno
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Reviews
2.0 Poor
May 2024
2.0 Poor
May 2024
2.0 Poor
May 2024
2.0 Poor
May 2024
6.0 Okay
May 2024
6.0 Okay
May 2024
3 locations in Fresno
Filters
Reviews
2.0 Poor
Apr 2024
8.0 Very good
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
Oct 2023
8.0 Very good
Oct 2023
3 locations in Fresno
Filters
Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Nov 2023
10.0 Wonderful
Nov 2023
2.0 Poor
Feb 2021
Cons:
1. The employee who checked us on was rude, Curt, and had a "can't be bothered by your questions" attitude. 2. When we sat in the car, we realized someone has been smoking something very strong in there. When I went to the counter to let them know, I wasn't offered any solutions, just "Oh, I didn't smell anything in there." The smell was annotated on only my copy of the contract because the "couldn't be bothered" person hadn't put my paperwork away properly, and they couldn't locate it. I am sincerely hoping I don't get charged for that smell, especially because it gave my entire family horrible headaches after driving 45 minutes to our hotel. We had to: crack the windows on the highway, leave open chips of coffee to try to neutralize the smell, spray with air freshener, leave the windows down overnight, and leave the doors and trunk wide open for thirty minutes before our trip this morning. 3. When I picked up the car, I told the employee we'd have to extend a day. She said, "Okay" and didn't offer any kind of important warnings such as "We close at 5 p.m." and "We don't have an overnight drop-off." When we were en route to return the car and called to remind them we would be returning it this afternoon, she informed me of those crucial pieces of information and said, "Well, we always close at 5." That was it. No solutions, no pointing me in the right direction. For every question I had, she acted as though I should know the answer or find it on my own (I was *driving* and had *told* her that). It was very frustrating. I finally had to have my friend call from a different number and speak with the manager about how to find a solution. It was very, very frustrating, to stay the least. Overall, the car was in great shape, but the smell was so horrible we wrote our masks while traveling. The customer service was lacking severely - recommend the female employee receive training on how to provide complete information to customers and on how to treat customers with some sort of welcoming warmth.10.0 Wonderful
Oct 2020
Cons:
Everything was great10.0 Wonderful
Sep 2020
Pros:
Easy pick up, no hassle. Allowed me to drop off in different city than promised, very convenientOne location in Fresno
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Reviews
8.0 Very good
Mar 2021
Pros:
Staff was super friendly even after late hours, quick check in and check out.Cons:
The car stunk like cigarettes. I got a migraine immediately. After buying a car refresher it was better. Maybe clean it up a little for the next customer.2.8 Poor
Mar 2020
Cons:
I have not heard back from phone call. I am attempting to get my money back since we did not use the car due to the Coronavirus .2.0 Poor
Jan 2020
Pros:
I was told at the counter that the rate that I had booked at was $100 more. I showed them my booking confirmation and the rate but was told that this was not enough for them to make the adjustment. I was then told to prove to them what the weekly rate was. So I walked over to Alamo car rental and booked instead. Dollar rental didn’t seem like they wanted my business so I went elsewhere.Cons:
Better cost break down in the email confirmation.10.0 Wonderful
Dec 2019
Cons:
Nothing. It was excelente.8.0 Very good
Jun 2018
Pros:
It was all good.Cons:
I couldn’t get the seat back to a comfortable position. Could just be me. I had a pillow with me to put behind me so it worked for what I needed. But it would have become unbearable if I’d had to sit in it for longer than an hour.7.6 Good
Apr 2018
Pros:
Using Kayak to reserve my car was very easy and the Staffs at Dollar car rental is very nice and professional!Cons:
The car had an odor and it's not very clean.One location in Fresno
Filters
Reviews
4.0 Mediocre
Feb 2021
Pros:
Staff was great, drop off easyCons:
If the car didn’t smell like Cigarettes2.0 Poor
Aug 2020
Cons:
Staff not friendly at all definitely needs better customer service attitude.8.0 Very good
Aug 2020
Pros:
The reservation process was easy. The SUV was clean, and pick up was fast and easy. The employees at the counter inside the airport were friendly and expedient. I did have to walk back inside the airport to the desk to return it, but other than that, the return process was smooth, quick, and friendly.Cons:
The reservation and service was great, though the price was a bit steep. It was a last-minute reservation; however, so that is just how it is. I didn't like some of the features of the SUV. The high beams flickered on and off at will while we were navigating curvy mountain roads in the dark. I did NOT enjoy this. The suspension wasn't as smooth, nor the handling as tight as the Jeep Cherokee we rented the following weekend from a different company.10.0 Wonderful
Mar 2020
Cons:
Quick with excellent customer service.5.6 Fair
Feb 2020
Pros:
The car was washed and clean.Cons:
Pick up was not good. I was told that I couldn't use my company credit card that I used to book the reservation online because my first name on the card was different than my driver's license (it is my nickname on the credit card). This was the first time in 20 years it has ever been a problem and the rep asked me if it was the first time I rented from Thrifty because this is how the system works. I didn't really appreciate that as an answer. She then says when I come back she can switch the credit cards. I asked her why she didn't lead with that at the beginning of the conversation versus quoting me company policy. Another concern was insurance coverage (company versus personal based on the credit card on file). The drop off was a little better. The line was really long and nowhere does it say you have to stay in line to drop off. Luckily I asked because I was in a hurry (and didn't have to wait in line). The issue here was switching the credit cards which would require me to wait in line. The rep said to write my email down and they would send the final receipt later in the day. I did not receive the email as promised. I called two days later and finally received the second part of the bill (first part on my company credit card, second part on my personal credit card). The experience with Thrifty was OK at best. I'll likely choose a different rental car company in the future. Thank you.10.0 Wonderful
Dec 2019
Cons:
Thanks for a great service.Most popular agency | Budget |
---|---|
Most popular model | Lexus ES |
Average price | $119/day |
Good deal | $118/day |
On average, renting a Lexus car in Fresno costs $119 per day.
You can rent Lexus ES and Lexus RX in Fresno.
Car rental companies in Fresno that rent Lexus cars include Avis and Budget.
Renting a Lexus ES car in Fresno costs, on average, $129 per day.
Renting a Lexus RX car in Fresno costs, on average, $107 per day.
In the past 2 weeks, the cheapest Lexus car rental model to rent in Fresno was the Lexus ES ($133/day), followed by Lexus RX ($117/day).
The Lexus ES is the most frequently booked Lexus car rental in Fresno.
On average, renting a Lexus car in Fresno costs $834 per week ($119 per day).