Reviews for Hertz in Fresno
- All reviews 100%
Sep 15 2017
Go above and beyond
Pros: We were so pleased with the customer service of this Hertz. We thought we were reserving a car at the airport Hertz but it was this location instead. However these guys went out of their way to enable us to get the car at their location and then help us get back to the airport upon our return. They are so accommodating and helpful that I would use them again!
Sep 12 2017
Pros: Management Associate Leslie Flores was exceptional. Her customer service was speedy and friendly at the same time. she was able to get my vehicle ready and have me on my way in a matter of minutes. Dropping off the car was just as easy as picking it up. I will definitely be going back to Hertz
Jul 30 2017
Pros: Everyone was nice. The car was clean and ran very well. The dropoff was efficient and easy.
Cons: The slot of the parking place to get the car was not correct. Had to hunt around in the heat to find it. We got two keys, but they were wired together with a cable. Had to get tools to take them apart. What good are two keys if they are together? The driver's seat of the Nissan Sentra was very low (lower than passenger's side) and no way to adjust it. Like driving in a hole.
Jul 18 2017
Loved the upgrade & the price
Pros: The Infiniti offered was the best!! Rental Rep was very friendly