Payless Car Rentals in Fresno from $21/day

2.0 Poor

Compact

Apr 11 2017

No car available

Cons: I reserved the car but when I showed up to pickup the vehicle they informed me that none were available. They didn't bother to try and make additional accommodations, all that was said was "Sorry. We can't help you." They never called me prior to me picking up the car. They didn't offer to upgrade or compensate, nothing.

10.0 Excellent

Intermediate

Mar 18 2017

Very Frendly and Helpfull

Pros: Personale was well knowledge able, and freindly Atmosfair.!!!!

Cons: Very friendly and helpfull, Clean Car.

10.0 Excellent

Economy

Oct 30 2016

Affordable and Easy

Pros: Customer service was great. The entire process was quick and easy, start to finish.

4.4 Okay

Economy

Sep 8 2016

Meh

Pros: It wasn't expensive.

Cons: The aux jack didn't work. When I got to Burlingame the shuttle had just left. It doesn't run every 10 minutes as it says and the woman who checked me in lied and said Uber can't drop off at SFO so I should take a cab. Uber does drop off there.

10.0 Excellent

Full-size

Sep 5 2016

Great!

Pros: Didn't have any trouble with Payless car rental.

10.0 Excellent

Economy

Jul 19 2016

seamless experience

Pros: clean new car, sign & drive in 5 minutes, counter in terminal at fresno, ridiculously low price- couldn't ask for more.

6.0 Okay

Full-size

Jun 6 2016

Pros: Our clerk when we picked up the car was exceptional. Great job. Kind of went downhill after that.

Cons: I was quoted a price of $72 approximately. The final bill included a $51 "Loss Damage Waiver". What the heck is that? I was told at rental that I could completely cover any problem for an additional $17 which I agreed to. So I'm thinking the full bill will be something over $100. $180.29 is what I was charged. Very underpowered vehicle and overcharged is how I would characterize the transaction.

6.0 Okay

Intermediate

Jun 5 2016

Pros: Very easy return, courteous personnel

2.0 Poor

Intermediate

Feb 16 2016

Pros: Nothing!

Cons: I reserved a car and upon pick up, I was told NONE were available. Disappointed

2.0 Poor

Compact

Jan 9 2016

worst service

Cons: no notification towards having no cars available. no effort to remedy the situation. lack of responsiveness towards updating the online database to reflect the lack of cars available. horrible customer service.

8.0 Good

Compact

Dec 28 2015

Pros: Very pleasant and helpful.

Cons: The outside of the car was dirty, hadn't been cleaned. It had brown water spots all over which on the windows and mirrors was distracting while driving.

10.0 Excellent

Compact

Nov 30 2015

Pros: I t was so convenient and affordable!

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