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One location in Gaithersburg
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8.0 Very good
Anonymous, Sep 2023
Intermediate SUV
2 locations in Gaithersburg
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8.0 Very good
Anonymous, Sep 2023
Economy
3 locations in Gaithersburg
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Reviews
2.0 Poor
Anonymous, Aug 2024
Minivan
2.0 Poor
Anonymous, May 2020
Pros:
NothingCons:
They didn’t let me rent the car because I have an out of state license... which has never been an issue before3 locations in Gaithersburg
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2.0 Poor
Anonymous, Nov 2019
Cons:
I went to pick up my car and was told that because I didn’t order the rental through them they couldn’t make any promises to getting me into a car. Then they told me they were completely booked out of cars. There hasn’t been any communication that my reservation wouldn’t be able to be fulfilled so I didn’t even have the chance to line up a booking elsewhere.One location in Gaithersburg
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Reviews
2.0 Poor
Anonymous, Oct 2020
Pros:
After I reserved the truck for $100 for 3 days, which was a special offer, I was called 3 days prior to my trip that the vehicle would not be available, nor was any vehicle available. I rented a truck from U-Haul.Cons:
Stand behind your offers!!6.0 Okay
Anonymous, Nov 2019
Pros:
Staff was very helpful and tried to remedy the situation.Cons:
Car was not ready per reservation! I had a compact car reserved at 1200. Staff said that wasn’t available, I could wait for a compact (previous customer had waited more than an hour) or take an SUV. Neither was acceptable to me. I needed the better gas mileage, and could not wait. Which is why I reserved what I did, and when. Staff offered me a Prius at an additional cost. He was only able to discount it so much. He wasn’t empowered to do more, so I took it, with intent to request reimbursement for the additional cost. The total was $89.08, versus the reserved price of $64.55. I’d like to request a reimbursement of the difference of $24.53. Pending the outcome of this situation will influence my future use of kayak car rentals and budget. Thank you.Pick-up location | Gaithersburg |
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Rental locations | 4 |
Airport locations | 0 |
Popular agencies | NextCar, Hertz |