Rent a Lexus in Greensboro

The car I picked up was completely on empty and smelled so badly of Marijuana that it made me sick by the time I returned the vehicle in Orlando. It was also very dirty.

2.0 Poor

Anonymous, Nov 2022

We reserved a truck two weeks ahead of time to help my mother move. Hertz features trucks on its website, complete with pricing. We got a confirmation email with a confirmation number. A couple of days before the rental we got another email, confirming the reservation and reminding us to pick up the truck. We got to the rental office at the appointed time and was told "We have no trucks." I showed them the reservation confirmation and the associate and another she called over both insisted they had no trucks. The pad on the counter that showed various vehicles available even featured trucks. They shrugged and said there was nothing they could do. another associate, overhearing the conversation, came over and said "Let me see what I can do." He began calling other hertz locations in the area and finally found one 30 miles away that had just had a truck returned. He asked them to hold it for us and we drove the extra 30 miles to pick it up.

2.0 Poor

Anonymous, Oct 2022

6pm reservation— no cars for over an hour- didn’t get the car I ordered

2.0 Poor

Anonymous, Jan 2022

Made a reservation through kayak for a rental car, went to hertz to pick it up and staff was terribly rude and told me they have no cars and to call kayak to get a refund. Employee barely looked at me as he was too busy playing on his phone.

2.0 Poor

Anonymous, Dec 2021

No customer service

2.0 Poor

Laura, Nov 2021

Staff at Fayetteville were terrible. Greensboro staff was knowledgeable, but first car was not cleaned and ended up with electrical issues and we had to return to Greensboro. Lost over 4 hours on road to backtrack. Next car was also not sealed after sanitizing and was 1,400 miles and 5 months overdue for oil change. THIRD car was fine. Terrible car rental experience.

Thrifty

7.3

Good

Read 17 reviews

Best rated

Cleanliness

7.1

Comfort

7.2

Pick-up/Drop-off

7.4

Value for money

7.4

One location in Greensboro

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Locations in Greensboro

6325 Joseph M Bryan Blvd

+1 336 370 6105

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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2.0 Poor

Anonymous, Jan 2021

Pros:

Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.

Cons:

More attentive staff, provided with better information.

8.0 Very good

Anonymous, Dec 2020

Cons:

car squeaked

10.0 Wonderful

Anonymous, Sep 2020

Pros:

the rental price

Cons:

lower price

9.2 Wonderful

Anonymous, Sep 2020

Cons:

All excellent except the time gap to get back our deposit

10.0 Wonderful

Mohamed, Jul 2020

Pros:

Quick and in a hurry which was appreciated because I was in hurry to see my daughter

Cons:

All good

9.6 Wonderful

Anonymous, Jul 2020

Pros:

Staff was helpful on pickup. The drop off was a little unclear from the signage.

Dollar

6.8

Okay

Read 7 reviews

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

6.3

Value for money

6.8

One location in Greensboro

Show locations

Locations in Greensboro

6325 Joseph M Bryan Blvd

+1 336 370 6105

Monday	07:00 - 23:59
Tuesday	07:00 - 23:59
Wednesday	07:00 - 23:59
Thursday	07:00 - 23:59
Friday	07:00 - 23:59
Saturday	07:00 - 23:59
Sunday	07:00 - 23:59

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2.0 Poor

Tequilla, Aug 2024

Premium SUV

Never received car with a reservation made.

2.0 Poor

Tequilla, Aug 2024

Premium SUV

I had a reservations and was told by Juan that the inventory is not updated on the website and they had no cars available. He lacked customer interpersonal skills and was not very welcoming to myself or other customers. Perhaps training is needed considering working with the public. Customer service goes a long way. As a result, I rented with Alamo.

Avis

5.5

Fair

Read 12 reviews

Cleanliness

5.6

Comfort

6.2

Pick-up/Drop-off

5.5

Value for money

5.7

2 locations in Greensboro

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Locations in Greensboro

1000s Ted Johnson Parkway

+1 336 665 5700

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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3309 West Gate City Blvd

+1 336 299 7791

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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2.0 Poor

Anonymous, Feb 2024

Premium

Had a reservation Avis left me Stranded …..no car Worst experience …worst rental car company

2.0 Poor

Anonymous, Oct 2023

Full-size

For the first time in my life, I reserved a rental car, and when I arrived, they did not have one for me, and my business trip suffered greatly. They had no solution and did not even attempt to work with me in anyway.

89 travelers who rented a car in Greensboro gave the car agency they used an average rating of 6.2