Reviews for Hertz in Greensboro
- All reviews 100%
Mar 22 2017
Great Car, Great Value, Great Experience
Pros: Low mileage vehicle, smooth ride, GREAT gas mileage. Sunday pickup hours.
Cons: Having to drive to GSO because no lots in Winston had Sunday hours.
Jan 15 2017
Hertz ripped me off
Pros: - The car was clean and included a snowbrush and icescraper
Cons: - I originally reserved a rental car from Hertz at a non-airport location but because my flight was cancelled and I was placed on a later flight, the non-airport Hertz location would be closed. So I had to make a new reservation at the airport Hertz location since it was the only location that would be open. They charged $50 per day for a compact car - check in and check out took much too long and staff was unhelpful - car was located in a lot much too far from the check out counter
Jan 4 2017
Cons: The pick up was horrible as the printer was down and the electronic signature pad was not working either. After waiting for over 45 minutes just to sign for the car, the car was pulled to the front. The car reeked of smoke when I picked it up and was dirty and sticky inside. The door panels and cup holders had sticky residue that was not cleaned.
Oct 28 2016
Pros: Problem from Kayak, Hertz 800 number helpful, still cost me about 10 more than quoted but customer service agent on phone worked with me to find discounts that would keep almost same price as quoted.
Cons: When I plugged in to rent car from GSO, Kayak did not let me know that they had changed from airport to a location about 15 minutes away. Hertz clerk at GSO airport did nothing to help with this-said it was Kayak's and my problem.