Book Hertz car rentals in Jacksonville

Tue 4/25 Pick-up
Noon
Fri 4/28 Drop-off
Noon
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Reviews for Hertz in Jacksonville

  • All reviews 100%
7.2/10 Good
Based on 87 reviews
  • 6.2
  • 6.1
  • 5.7
  • 5.9

Recent reviews

Most recent
    2.0 Poor
    Full-size
    Apr 21 2017
    NO Car when I arrived
    Pros: I booked several months in advance, got a good rate, and felt completely organized.
    Cons: I arrived in Jacksonville and called Hertz let them know I was on my way to pick up the car, when they told me they were trying to reach me to say they'd run out of cars. I had to scramble to find a different car for my family of 5. BAAAAD service, Kayak and Hertz.
    8.0 Good
    Intermediate
    Apr 19 2017
    Bad start but excellent resolution
    Pros: Smooth resolution to car not being available at reserved time. Agent drove me to another location and fortunately in the direction I was headed as it was a 30 minute ride. Given this inconvience, Hertz allowed me to return vehicle to different location without any additional charge.
    Cons: Car not available at reserved time.
    4.0 Mediocre
    Compact
    Apr 19 2017
    Pick up location is very dirty and unpleasant to walk into
    Pros: Chris at the Jacksonville airport .... very friendly and professional. Chris made the return at the airport a breeze (and when you're traveling, that matters).
    Cons: The pick up location was disgusting. I felt I could not even sit down or set my things down because it was so dirty. There was confusion to begin with and Kiara and Charles assured me they would get the location return changed to the airport and they never did. Even called their office the day before to be certain. Poor professional service and frankly, this experience was enough to say, I will not use Hertz in my future travels.
    2.0 Poor
    Premium
    Apr 18 2017
    What a Nightmare!
    Pros: I liked that when I called the Hertz "800" number that Hertz dealt with the problem.
    Cons: I DID NOT like that the place was a franchise and the car they gave us had the a piece of the car under the front end DUCT TAPED and it fell down (while driving on highway) and almost caused an accident with three of my children in the car!

Where can I find Hertz car rentals in Jacksonville?

1165 Cassat Ave, Hertz car rentals

Address

1165 Cassat Ave

Phone

+1 904 388 0199
Hertz
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