Book Hertz car rentals in New York

Reviews for Hertz in New York

Recent reviews

Traveler rating

Wonderful

45

Very good

21

Good

8

Okay

15

Fair

5

Mediocre

0

Poor

84

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pick up the carwrong location

car was cleanfriendly staff

car availablegreat experience

rented a carcustomer service

pick up and dropcredit card

location was closed

10.0

I liked the friendliness of the staff . They were courteous and professional. They answered all my questions and made sure that everything went smoothly. I say again, the staff was very, very friendly!Reviewed Sep 28 2023

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2.0

They didn’t have the car for me which I had thought I reserved.Reviewed Sep 16 2023

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4.0

The representative at the counter was helpful but the manager put us in a $53 car when I had paid $69. All he had left was a cheaper electric car and didn't adjust the rate. I thought I was agreeing to a "manager's special" but it was actually a "manager's choice". He made a CHOICE to put me in a lower priced car at a higher price. It was only a two day rental so I only overpaid by $32. The other issue was that I was making a one way, 900 mile road trip and stopping every 200 miles and spending an hour recharging an electric car was unacceptable.Reviewed Sep 14 2023

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4.0

Apple Card fiasco. Why take as form of payment if card can’t be validated at pickup?!Reviewed Sep 14 2023

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2.0

awful. and the car ended up being A LOT more expensive than we thought thanks to charging fees and surprise tolls etc.Reviewed Sep 11 2023

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10.0

Was a savoring Grace after my flight was canceled. Also used Hertz in England and it was a great experience.Reviewed Sep 10 2023

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2.0

I made a reservation but they had no cars to rent.Reviewed Aug 21 2023

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10.0

Great! Onsite staff were especially lovely!Reviewed Jul 19 2023

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2.0

Hertz charged me a completely different rate than what I booked through Kayak. I ended up paying more with Kayak than if I had just booked it myself.Reviewed Jul 18 2023

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6.0

Showed up an hour late due to airplane. Didn't have my car. Wanted me to wait 2 hours for car, or upgrade at $75.Reviewed Jul 14 2023

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2.0

Waited. Nearly an hour to be served at the counter. Then waited another hour for a car to be available. Shouldn’t have to wait two hours for a car when one is on time for the reservation.Reviewed Jul 7 2023

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8.0

Would like wave or GPS on monitor. Good mileages but to low to ground!Reviewed Jul 2 2023

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• Does Hertz car rentals in New York offer accessible services?

  Yes. We provide a full range of special services for people with limited mobility and those who are hard of hearing, whether you’re the renter or a member of a traveling party, to make the experience of renting convenient. For those with physical challenges, devices such as hand controls and spinner knobs are available at no extra cost. For Hertz customers who are wheelchair users, accessible parking locations in car return areas and an Easy Access bus with spacious aisles, waist high luggage racks and an electric ramp are provided. To acquire these devices and services, inform your desired Hertz car location at least 24h prior to the day of pick-up for any preparations and installations to be done in good time.

• What add-on amenities do Hertz car rentals in New York offer for its customers?

  Hertz car rentals in New York give customers the freedom of customizing their choice rentals with the available add-ons provided by the company. If you have children in your care and need to secure them during the journey, Hertz can provide a child seat or a booster seat depending on your child’s age and weight at a subsidized fee. Hertz navigation systems are equipped with GPS to help you move around New York like a local.

• Can I pick my own Hertz car rentals in New York or will I be assigned a vehicle by Hertz?

  With the introduction of Hertz Ultimate Choice, your needs and car preference are a top priority. Hertz customers can take their pick from the wide fleet of vehicles available collections like the green traveler collection that has electric vehicles, the prestige collection with luxury vehicles, and the adrenaline collection that has sports cars, SUVs, wagons and convertibles. Once you select your preferred class and model, simply get in and drive off. If you’re a Hertz Loyalty Program member, you can redeem your reward points for vehicle upgrades.

• Has the Hertz rental car policy in New York changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in New York?

  On average a rental car from Hertz in New York costs $68 per day.

• What is the most popular rental car from Hertz in New York?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked rental car type from Hertz in New York.

• How many car rental locations does Hertz have in New York?

  Hertz has 18 rental locations in New York. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes