Book Budget car rentals in New York

Reviews for Budget in New York

Recent reviews

Traveler rating

Excellent

164

Good

80

Okay

98

Mediocre

146

Poor

0

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car was cleancustomer service

get the carnext day

car availablecar smelled

returned the carnever rent

friendly staffcredit card

pick up and dropcar was dirty

2.0

Pros:Locating the car was easyCons:I had to wait 45 minutes even though there were only 2 people in front of me. Car smelled like an ashtray covered up by artificial air freshener. It was nauseating during my 4 hour drive. The inside of the window was very dirty and dangerous once it got dark and oncoming lights made it more difficult to see. When i stopped at a rest stop the key battery to lock the car didn`t work and I had to leave my luggage unsafely in the car. When I dropped the car off no one was around, I had to walk around to find someone and the whole process was confusing and unclear. Terrible experience and not at all worth the expense. I should have been paid to drive that car!Reviewed Feb 6 2021

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4.0

bad customer servicePros:nothingCons:customer serviceReviewed Apr 17 2017

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2.8

Cons:The person at the front desk was very unhelpful. She didn’t seem to know what she was doing and tried to tell me that my credit card wasn’t working so she made me call my bank at 1:30am in the morning. My bank told her that there was nothing wrong with the card and that there wasn’t an issue on their end. She tried to argue with my bank and in the end it turned out that she had been doing something wrong. It was very stressful and frustrating. I would not rent from here again.Reviewed May 30 2018

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9.2

Convenient location and friendly service.Pros:*Very convenient location (for me). *Nice, friendly, and helpful service for pick-up and drop-off. *Accommodating.Cons:*Seemed slightly understaffed; had to wait longer than expected for pick-up and drop-off, but then feel like that is true for most rental places in Manhattan. Despite this, I'll still return to this branch.Reviewed Dec 13 2017

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10.0

Awesome !Cons:While waiting for the car they don’t tell you your car has arrived instead they just leave it on the lot while your still waiting..no one notifys you. not coolReviewed Jul 3 2018

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5.6

Reserved a car that wasn't thereCons:When I arrived to the rental location (at 10:30pm on a Sunday night) the counter was so backed up that I wasn't able to actually pick up a car until over an hour later. No other company at this airport had any line at all (Alamo, National, Enterprise, etc). When I did finally get up to the counter I was told that they only had my reservation in one of the computer systems, but not the other one. I have no idea what this was supposed to mean. They definitely had a record of my name and confirmation number, but they didn't have any actual car for me. I was told that if I wanted to leave I would have to upgrade my reservation to a larger vehicle for an additional $20/day. There was no other choice offered, so I basically was forced to do it. Really not recommended, just spend a little extra for a better company.Reviewed Aug 26 2017

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2.8

Cons:Drop off at Laguardia was inconvenient, and required 2 shuttles to get to my terminal.Reviewed Aug 1 2017

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3.6

Pros:/we waited almost 1 hr to get the car in JFK location at night,7/23/2016 although we already had a reservation.Reviewed Jul 28 2016

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2.0

Sticky Terrible interiorCons:The interior especially the steering wheel was sticky. There was a horrible smell and the outside of the car had a lot of damage when picking it up. I originally booked a Volkswagen Jetta and received a Chevrolet MalibuReviewed May 31 2018

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2.0

Pros:NothingCons:Incompetent long wait times customer service was awful, didn’t end up renting walked across hall to enterprise they were helpful and friendlyReviewed Apr 24 2019

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3.6

Items stolen by BudgetCons:We left something on the seat of the car, realized it about ten minutes after returning the car, and called budget to ask them to hold it for us. The budget representative then started telling a host of lies including that the cars aren't cleaned, etc... and that we could not retrieve our property. They were unhelpful at best, and thieves. I will never use Budget again.Reviewed Oct 14 2015

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2.0

Cons:They charged my credit card again when I picked up the car despite kayak charging me when I booked - I notified my credit card company and they will cancel the transaction but still this shouldn't happenReviewed Jun 1 2016

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• Has the Budget rental car policy in New York changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• How much does it cost to rent a car from Budget in New York?

  On average a rental car from Budget in New York costs $99 per day.

• What is the most popular rental car from Budget in New York?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in New York.

• How many car rental locations does Budget have in New York?

  Budget has 7 rental locations in New York. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Budget have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Budget have a car rental location at the airport: LaGuardia airport (LGA)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes