Reviews for Hertz in Oceanside
- All reviews 100%
- 8.0
- 8.0
- 7.5
- 6.5
Recent reviews
Most recent
9.6 Excellent
SUV
Apr 1 2017
Quick
Pros: Nice car and the pick upand drop off was easy with a friendly staff.
10.0 Excellent
Economy
Dec 30 2016
Good
Pros: I got my car on time used it and returned it. Simple.
Cons: The guy was so talkative and I just wanted to return it.
2.0 Poor
SUV
Sep 20 2016
Not good
Pros: There wasn't anything I liked about the experience of dealing with Hertz.
Cons: The service was poor at pick up and drop off. The was delivered dirty, inside and out. The car was delivered with less than a quarter tank of gas. The car had a terrible front end tire shake in the first ten miles. When I called the main number the only concern of the person had was the amount of gas it had if I exchanged it.
8.4 Excellent
Economy
Nov 10 2015
Not Bad, But I Could've Saved Myself Some Time & M
Pros: The customer service agent was polite, but his explanation of the gas policy was confusing.
The car was very clean.
Due to my ex-wife completely destroying my credit, I will continue to use Hertz or Budget, as opposed to Enterprise & Avis, since you allow me to use a debit card.
Cons: Ultimately MY fault for not knowing, but I was unaware that USAA members received a 25% discount. Seeing that the location that I rented from was right next to a naval base, and I paid WITH a USAA debit card, it would've been nice if the agent brought it to my attention. I'm technically homeless & without a job, so every dollar counts!
I was also unaware of the complimentary pick-up service (I overheard the agent talking about it on the phone). That would've been nice to know before my 5 mile walk to your location.