Reviews for Avis in Oceanside
- All reviews 100%
- 8.7
- 8.7
- 8.7
- 8.7
Recent reviews
Most recent
10.0 Excellent
Full-size
Feb 25 2017
Pros: easy to drop off
10.0 Excellent
Full-size
Jan 25 2017
Pros: Friendly competent staff who offered an excellent and reasonable upgrade.
10.0 Excellent
Full-size
Apr 18 2016
Pros: Great service and great car
2.0 Poor
Economy
Apr 4 2016
Awful customer service
Pros: Check in was acceptable, it didn't take long to receive the car, and it had a full tank of gas.
Cons: Upon opening the center console, I found trash from the previous renter that included food remains. when I ran into an issue, and immediately brought it to Avis' attention, they were not willing to help me. The Avis retail stated, "you need to contact corporate," while Corporate stated, "your local representatives should be able to help you with this." The corporate customer service agents were rude and unwilling to help resolve issues to ensure customer satisfaction, or at minimum, customer contentment.