Reviews for Enterprise in Ontario
- All reviews 100%
Apr 19 2017
Amazing service at Enterprise
Pros: They were incredible at customer service. Friendly from the moment we opened the door. They helped me easily upgrade my standard rental to a luxury. We were thrilled with the price and the style of our Infinity cross over. When we returned the car the process was painless and they even offered us a ride to the airport! I can't speak for all enterprise rental offices but the one on Holt Blvd. near the Ontario airport is AMAZING.
Apr 18 2017
Pros: Quick process and friendly staff.
Mar 20 2017
Be careful! Your pickup location may not be where
Cons: We reserved a full sized car at what we thought was Ontario Airport. Upon arriving at the rental car counter, we were told that we actually rented a car at an Enterprise location down the road (same street) but that they closed at noon and it was now 1:30. Why would they close at noon?? We were offered a very small two door economy car for $200. more. The agent then took 10% off, but we still paid $380. for a tiny car instead of $210. for a full sized car. We had to take it as we were left no choice. What a scam! We're not sure if it is the Kayak or the Enterprise website, but it should be clear about where the car is located!
Feb 28 2017
Pros: Elena and there was a young gentle man there that where very pleasant and helpful even the guy that picks u up was very nice the girls in the front weren't nice they look like they really didn't want to be there
Cons: I think that it doesn't matter where pickup is at you should get pickup to get your car that's what y'all advertise we had to get a taxi to pickup car and to drop it off had to get a taxi back to the airport which that was very disappointing I understand you have a enterprises in the airport but that shouldn't matter y'all are all affiliated