Thrifty Car Rentals in Ontario from $33/day

2.0 Poor

Intermediate

May 2 2017

Cons: Flight was delayed and when I got to the desk they were closed. Suggest that they stay open until midnight especially when flights are delayed and not the fault of the rental customer.

6.4 Good

SUV

Apr 8 2017

No cars available

Pros: The mine can we received was very nice.

Cons: We waited almost 30 minutes in the parking lot with several other people waiting for a car. There were no cars available in the class we booked. After many complaints they gave us a minivan to drive for the week.

6.4 Good

Minivan

Apr 3 2017

Van review

Cons: For pickup a vehicle was not ready at the time we arrived. It took approximately 30 minutes to receive the van. With today's technology, it seems reasonable to know that a reservation exists for a specific time and vehicle and to have a vehicle ready to be picked up. When dropping off the vehicle, the attendant didn't take the time to get off of his cell phone to check us out.

10.0 Excellent

Standard

Mar 28 2017

Fast and easy

Pros: Great price l very helpful staff

Cons: Not enough selection

9.6 Excellent

Standard

Mar 13 2017

Pros: I picked the new car, so the others smelled older but this one smelt new... nice!

Cons: Small, but that is what you get when you go compact.

7.2 Good

Intermediate

Feb 20 2017

Pros: Easy drop off at Ontario Airport, CA. Good vehicle

Cons: Rude staff at desk, having tough day because of shortage of cars

2.0 Poor

SUV

Feb 17 2017

Ridiculous

Pros: Nothinf

Cons: They weren't helpful at all. Weren't willing to work with me, as I got stuck for 4 extra days because my flights got cancelled twice.

4.0 Mediocre

Standard

Feb 8 2017

Cons: Waited an hour for an available car!

2.0 Poor

SUV

Feb 8 2017

Thrifty is not Thrifty

Pros: The deal seemed to be great.

Cons: Thrifty wanted $350 as a deposit/hold on top of the rental amount. Most people don't have $350 laying around to use like this. It has to be from a credit card and the people are less than friendly and give no additional options. Before you think it's a killer deal, find out what you will really be charged before renting from them. I will now never use Thrifty, Hertz, or Avis as they are all less than up front about cost.

2.0 Poor

Intermediate

Jan 30 2017

Not helpful

Pros: Nothing, this company is not customer service oriented, they make it very difficult to rent a vehicle if you're not traveling, they don't accept debit cards like other car rental companies, a walked next door to enterprise I drove out with a full size for much less than thrifty

10.0 Excellent

SUV

Dec 12 2016

Good service

Pros: Fast and easy

7.2 Good

Intermediate

Dec 11 2016

Pros: Nice vehicle; good value

Cons: We were left standing in the parking lot as no cars were available when we went to pick up. Instead of telling us that, we were sent to the parking lot and had to find an attendant and ask for a car of our class.

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