Reviews for Airport Van in Ontario
- All reviews 100%
Mar 5 2017
Great Value for the money!
Pros: Friendly and helpful staff. I had a better experience renting from AVR. Great deal!
Dec 22 2016
Economical without any hassles - met Met my needs
Pros: Economical Unlimited miles Clear instructions Friendly staff Readily available for pick up
Cons: Interior was dusty
Dec 8 2016
Good customer service
Pros: The employees were very friendly and easy to Work with
Cons: Location is far from airport. Van wasn't in great shape, a few dents and scratches.
Nov 19 2016
Value for the money
Pros: The price, the over all room, the friendly people.
Cons: I did not like the fact that AVR tries to upswell innocent renters when they are not educated enough to know better. Case in point I was in Ontario, CA this last week and I was asked by the front desk if I wanted to prepay for my gas. I asked the price and the showed me the price per gallon and did I want to purchase a half a tank or a full tank. I was not educated enough to know how far my hotel was from the rental place and the front desk person said that I should pay for a WHOLE tank of gas (which was over 50.00) because my hotel in City of Industry was very far away from the rental place. I found out it was only 22 to 24 miles away and that would take less than a gallon of gas each way to my hotel. I could have very easily purchased a half a tank and saved me the client some money so I would have a satisfactory experience. I ended up using less than a quarter of a tank and the experience with renting the minivan which started off very well became cheapened.