Reviews for Fox in Ontario
- All reviews 100%
May 3 2017
Vehicles Advertised are NOT available.
Pros: The vehicle given was clean/new
Cons: When i arrived the vehicle i first had scheduled to be rented was not available and the "Alternative vehicle" offered was a joke in terms of it's size. The next car was an "upgrade" and the price was inflated since i was renting it the "day of" which is ridiculous to say the least. All in all terrible experience with the rental pricing and shifting and signing of contracts. Would NOT NOT NOT recommend this rental facility to ANYONE, not even my mother in law.
Apr 8 2017
Female Agent here was the only one with business sense.
Pros: For the male representatives working at the counter of this location; You both should work on rehabilitating your minds to the productive world, otherwise you will not last in the customer service industry. Another thing to remember is, not every individual who walks through your doors is innocent or naive, it's just perhaps that many of us have changed and realized we were going to get nowhere in this life until we changed our mentalities. As for the lady working behind the counter, I appreciate your business sense and your grace in rectifying the situation that a FOX representative on the telephone got us into. The thing is, I was telling the absolute truth that day, and I know you didn't believe it. However, you honored what was told to me, even though you weren't sure if it was told to me. I respect you for what you did and your boss should be grateful to have a business minded individual in his office.
Mar 12 2017
Cons: Needed to drop off prior to facility opening. Need a key drop box to allow for early AM drop offs.
Feb 27 2017
Pros: Car ran great. Loved the fuel economy.
Cons: Sales person was very insistant and didn't go over the vehicle with me before handing over the keys.