Reviews for Fox in Ontario
- All reviews 100%
Apr 8 2017
Female Agent here was the only one with business sense.
Pros: For the male representatives working at the counter of this location; You both should work on rehabilitating your minds to the productive world, otherwise you will not last in the customer service industry. Another thing to remember is, not every individual who walks through your doors is innocent or naive, it's just perhaps that many of us have changed and realized we were going to get nowhere in this life until we changed our mentalities. As for the lady working behind the counter, I appreciate your business sense and your grace in rectifying the situation that a FOX representative on the telephone got us into. The thing is, I was telling the absolute truth that day, and I know you didn't believe it. However, you honored what was told to me, even though you weren't sure if it was told to me. I respect you for what you did and your boss should be grateful to have a business minded individual in his office.
Mar 12 2017
Cons: Needed to drop off prior to facility opening. Need a key drop box to allow for early AM drop offs.
Feb 27 2017
Pros: Car ran great. Loved the fuel economy.
Cons: Sales person was very insistant and didn't go over the vehicle with me before handing over the keys.
Feb 8 2017
Horrible wait times, will not use again
Pros: The rate was low, but was NOT worth the hassle and inefficiency of dealing with fox.
Cons: The vehicle type I rented (and paid for) was not available, the vehicle I received smelled like smoke and didn't even have keyless entry, the wait times for pick up and drop off were incredibly longer than other companies I have used, Ontario in particular did everything manually! Also trying to call either location it was impossible to reach an agent.