Reviews for Hertz in Palm Desert
- All reviews 100%
Feb 14 2016
Pros: Nothing.. Actually the euphoric feeling receiving a confirmation for a convertible whilst booking a day in advance was rather favourable..
Cons: Really didn't like showing up at Hertz rentals, with my confirmation number in hand after waving good bye to my ride feeling confident in my rental confirmation that I would be just fine; only to be told that my confirmation was worthless, they had no vehicles available. Furthermore when I replied that I had used "kyak" I was told that they hold no validity as they do not have access to the hertz inventory so they cannot accurately reserve anything!!! Thanks KAYAK! For making my wife's birthday a memorable experience.
Dec 24 2015
Cons: Hertz didn't honor the reservation as it was same day and was told I should've booked it direct with Hertz. However, there were no cars available anyway so wonder why your reservation system showed availability.
Nov 21 2015
A sub-compact instead of a compact
Cons: Dents and cratches were not indicated on contract. Had to go back. Car was not clean in and out.
Nov 20 2015
Pros: The car was clean. The price quote was on the money. All and all a good experience. The accepted a debit card after a soft credit check it was no problem.