Reviews for Hertz in Palm Desert
- All reviews 100%
Dec 30 2016
Pros: car was very clean and good on gas
Cons: I was charged more than the quoted price of 160 even without insurance. I had input Palm Springs airport as pickup location, but when I arrived they informed me the car was at Palm Desert, about an hour away (my bad for not noting this?) However they did supply me with a car at Palm Springs airport. Thank you for that!
Feb 14 2016
Pros: Nothing.. Actually the euphoric feeling receiving a confirmation for a convertible whilst booking a day in advance was rather favourable..
Cons: Really didn't like showing up at Hertz rentals, with my confirmation number in hand after waving good bye to my ride feeling confident in my rental confirmation that I would be just fine; only to be told that my confirmation was worthless, they had no vehicles available. Furthermore when I replied that I had used "kyak" I was told that they hold no validity as they do not have access to the hertz inventory so they cannot accurately reserve anything!!! Thanks KAYAK! For making my wife's birthday a memorable experience.
Dec 24 2015
Cons: Hertz didn't honor the reservation as it was same day and was told I should've booked it direct with Hertz. However, there were no cars available anyway so wonder why your reservation system showed availability.
Nov 21 2015
A sub-compact instead of a compact
Cons: Dents and cratches were not indicated on contract. Had to go back. Car was not clean in and out.