Reviews for Hertz in Pensacola
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Apr 13 2017
Pros: Good helpful friendly people.
Apr 6 2017
Pros: Great customer service
Mar 9 2017
Pros: Decent price and great service.
Mar 3 2017
Pros: I didn't really like anything.
Cons: We thought we had rented at the AP but the counter there couldn't find our rental (didn't put an "H" in front of the number), causing us to lose an hour and have to call the 800 number. We then discovered that, while we had searched for the AP, we ended up renting off-location, which required a $12 taxi ride and involvement with a completely inept salesperson who ended up charging me another $20. When I went to drop off the car, they wouldn't authorize me me to return it to the AP and wouldn't quote a price for me to do so. Also, the car always sounded like it was going to stall.