Reviews for Dollar in Pensacola
- All reviews 100%
Sep 5 2017
Pros: Customer service inside the airport was amazing!
Cons: Because of how awful the customer service was via the 800 number I chose to go with a different company. There was no local person to talk to, and the 800 number representative was not helpful and extremely frustrating to talk to.
Apr 19 2017
Cons: Reserve it for $126.00 and go pickup the car $244.00 oh this add on and this charge. Not even counting insurance. Check it out before reserve though kayak
Dec 19 2016
Pros: Service was great, associate at the counter was very nice, professional and helpful. Car was nice and clean as well.
Oct 19 2016
Pros: Not applicable.
Cons: I reserved my car through Kayak. When I got to the rental counter at the airport, the agent told me there were no cars available! I had even called Dollar a couple of hours earlier to see if I could pick the car up at 11:45 instead of 1:00 which was stated on my reservation. She said "no problem!" The agent said this happens all the time when the reservation is made through a third party like Kayak.