Reviews for Budget in Pensacola
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Mar 27 2017
Pensacola Rental Spring Break 2017
Pros: Like the courteous and quick service at the Budget counter, as we arrived to Pensacola very late due to cancelled flights...we were very tired and ready to get to our vacation rental. The drop off was quick and easy.
Cons: We had contracted for a small SUV, and were told that they had none. We were given a Chev Impala, which worked out okay for the four of us, but an SUV would have been better...second time recently that I have not been given the car style that was requested. The Chev Impala smelled awful...lots of cigarette smell lingering. We had to leave the windows open on our drive to the condo, and then purchased a car air freshener for the rest of the trip. If it had not been so late when we picked up the car, I would have driven back and requested a new car for the trip! I did tell the drop off inspector about the smoke smell, and she was not interested in hearing about it...no apology.
Nov 28 2016
Pros: Flexibility to return the car to a different airport, although it was not cheap.
Cons: They charged me a full tank in advance. I came to realize later it was much cheaper in the outside, even if filled at the same price. I do not understand why the difference (from $59 to less than $40).
Nov 9 2016
Cons: Trying to trick me into paying more for the car paying for an extra day and trying to add insurance even after I told them I was covered.
Oct 24 2016
Pros: Very easy to get in and out on the road! Walked in at 11am and left by 11:10! Got a free upgrade out of the deal too because they didn't have the smaller car I requested.
Cons: This particular location didn't open until 11am on Sunday. I was wanting to leave earlier and tried switching my pickup location to the airport which opened at 5am. The rate was going to be much higher for my one-way trip (over $100 more to be exact)! And it is a small office/staff that they have there so it was a little hard to get in touch with them over the phone without being put on hold for a long period.