Book Hertz car rentals in Tampa

Reviews for Hertz in Tampa

Recent reviews

Traveler rating

Excellent

177

Good

78

Okay

98

Mediocre

158

Poor

0

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pick up the carfriendly staff

car was cleancustomer service

rented a cargreat experience

car availablenever rent

location was closedcredit card

wrong locationcar was dirty

pick up and drop

2.0

Pros:NoCons:We rented car from Avis after allReviewed Jul 7 2021

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10.0

Pros:Helpful staffCons:They are super busy and have to deal with phone calls and customers.Reviewed Jun 29 2021

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10.0

Pros:The car was clean. Fast and easy drop off.Cons:We wanted in terminal so the pricing was higher then most competitorsReviewed Jun 28 2021

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2.0

Pros:nothing, u idiots didnt let me know the pickup was away from the airportCons:told me the pick up was NOT at the airportReviewed Jun 26 2021

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10.0

Pros:Very friendly and accommodating.Cons:Dash board and steering wheel could be cleaner, including the windshield.Reviewed Jun 12 2021

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2.0

Cons:You need to make it clear that the rental place is not at the airport. I had to catch a uber to go rent the car,when the guy at the airport should have rented me a car. Just bad serviceReviewed Jun 6 2021

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6.0

Pros:Good rate and nice to drive.Cons:This truck was very dirty. I asked them to clean it and they said it won’t fit in car wash. Also it should be noted this pickup location was 30 minutes from airport.Reviewed Jun 3 2021

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2.0

Cons:I thought I was picking up the car at the airport. When I was at the Hertz counter I was informed that the car was at an off site location. No help was offered because it was pre-paid for. Was informed I could take a taxi or Uber to get to the off site location. It was late in the afternoon and the location was closing. I was left with no other option but to rent from another car company. Will never do that again! Terrible customer service at the airport counter!Reviewed Jun 2 2021

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2.0

Pros:I like that I had other options for transportation at the airport when Hertz quoted me a price 150% over the price of the reservation I made.Cons:They could have provided me with the vehicle I rented at the price I rented it. They didn't, even though I had a copy of the reservation on my phone, so I left.Reviewed May 29 2021

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8.0

Pros:Staff was friendly at Tampa...neutral at Fort Myers. Car was clean in general and drove fine for the week.Cons:Car was clean, but smelled of smoke. Other potentials had same issue so we just took ours. Took most of the week to get rid of the smoke smell (or we got used to it). Car would have been better with GPS included, but we had phones as backup. Rental costs was a little high for a week.Reviewed May 29 2021

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4.0

Pros:I was amazed how fast the line went at the Tampa airport facility. However, the line had about 250 people in it! That meant that they got people into about 100 cars in about 1 hr 45 min that we waited in line (after about 30 min upstairs to do the paperwork)Cons:The people upstairs could have been more forthright and given us more information about the line situation. We had no idea where to go, what line we were supposed to be in and finally asked our way to the end of the line that wrapped around and around. Nobody from Hertz upstairs explained the situation, or warned us what we were walking into. We are understanding that the problem was a surge in travel compounded by reduced inventory because of Covid, and my complaint is really about the car more than the service. We, after 2 hrs of waiting were offered the choice of a Silver Ford Fusion with a dented fender or a black Ford Fusion, which we took. All mechanicals functioned well, but the passenger seat was like sitting in a hole for my wife. The seat is too low, and visibility is limited for the passenger. I even tried looking up the car online to see if I was missing something, Obviously I wasn't going to get another car from the airport. The suggestions online were to put longer bolts under the seat with metal spacers. I didn't think that was a good choice on a rental. I even bought a cushion at Target to try to get her another inch, They don't make phone books anymore, so we just dealt with it for about 800 miles of driving in two weeks, but boy did I ever hear about it!. Please don't buy any more Fusions! I really liked the wipers that seemed to sense moisture and self adjusted through the rainstorms we had to negotiate.Reviewed May 26 2021

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2.0

Cons:No vehicle available at pick up time.Reviewed May 25 2021

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• Has the Hertz rental car policy in Tampa changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Tampa?

  On average a rental car from Hertz in Tampa costs $55 per day.

• What is the most popular rental car from Hertz in Tampa?

  Economy (Suzuki SX4 or similar) is the most frequently booked rental car type from Hertz in Tampa.

• How many car rental locations does Hertz have in Tampa?

  Hertz has 10 rental locations in Tampa. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Tampa airport (TPA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes