| Economy | $22/day |
| Compact | $22/day |
| Intermediate | $22/day |
| Standard | $51/day |
| Full-size | $25/day |
| Full-size SUV | $57/day |
| Mini | $24/day |
| Premium | $28/day |
| Passenger Van | $80/day |
| Pickup Truck | $51/day |
| Premium SUV | $101/day |
| Commercial | $30/day |
| Compact SUV | $40/day |
| Intermediate SUV | $40/day |
| Standard SUV | $44/day |
Will definitely be coming back
Pros: Staff was awesome and super helpful!
Pros: Clean car and good rate initially
Cons: Needed vehicle Friday and Saturday only, was told I could drop it off Sunday, just drop the key in the drop box. They didn’t tell me I’d be charged an additional day until they reopened. I would’ve been better off going somewhere else instead of paying for a day that I didn’t need or use.
Pros: Nothing
Cons: When I arrived to pick up the car I have reserved on Kayak the attendant screamed at me saying they didn't have any cars!!!!!
Pros: They took pictures of the car before departure - no written comments with lousy diagrams to rely on any more. An excellent idea to protect the person renting the car. They were also very nice dealing with return time since we had acquired the need to deliver someone to the train before we delivered the car. We were within the time window, but just the fact that they worked with us on time limits says a lot about their idea on service flexibility.
Cons: Windshield had a haze and the car smelled like air sanitizer used after smoking. Did not smell smoke - just something like citrus.
Hertz was a nightmare
Pros: car was great, comfortable, but they gave it to us with less than a 1/4 tank of gas
Cons: the Hertz office in Tigard, OR was a nightmare, specifically Tamara, the branch manager-in-training. she was rude, was not even at the store when we arrived for pick up and blamed us for showing up an hour late, despite admitting we had a 2 hr window for pick up. She hung up on me when we chatted on the phone too. Hertz gave us no recourse for submitting a complaint, the complaint had to go through, you guessed it, Tamara. My mom is a lifetime Hertz member, but no more.
Cons: I searched rentals in Portland, Oregon airport and without knowing it ended up with rental car 45 minutes and $70 taxi ride away. (that is what came up on search and I did not notice that it said Tigard!)
My drop of time was at 5PM, but rental company said they close at noon and if I drop off at 5PM they will charge extra $80. They ended up charging extra $80 for airport drop off in the end. My original rental agreement said $8.80 in taxes and fees. Instead I was charged $88 in taxes. Overall cost went from $436 on my agreement to $604 actual!
Pros: The people at the rental car place were so nice! They gave my toddler son a cookie while we were doing paperwork and gave me a free upgrade! I will definitely rent from this location again!
Pushy Salespeople
Cons: as two drivers under 25 (23 and 24) the sales people were extremely pushy about insurance on our rental even though we both have very good car insurance and didn't need it. It was a very long and frustrating process and the first price they tried to give us for our car was $600 more than we ended up paying for a week. I understand upselling but after being told 10 different times that we do not need any insurance, it got quite irritating.
Also rented a keep that was front wheel drive (because apparently no AWD or 4 wheel were available) and a massive snow storm hit while we were on vacation. We were told that the cars had all weather tires however there was no tread on our front tires.
Pros: Loved that the location of the rental place was right there at the airport.
Cons: I felt as if I were being gouged for every little thing- paying for another driver, for more coverage, for a bigger car, etc. It's never the amount you think it will be.
4 day excursion
Pros: car was in good mechanical condition and all systems worked well
Cons: Interior was not cleaned, inside windows were horrible, seats were not vacuumed and had various stains on them. People are pigs.
Great service great price
Pros: Great service great price. Both the manager Ferron and the counter agent Miles went above and beyond to accommodate me with just the right car for my trip And at no time did they seem put off but seemed happy to give me the extra attention I also got an excellent rate by picking it up at this location I look forward to renting at this location again
Pros: when I get there car is not available and could not let me know
when it was available.
