Reviews for Hertz in Wichita
- All reviews 100%
Jul 5 2017
Easy rental deals
Pros: Great gas mileage. clean, nice ride.
Cons: No free place to park my car while renting.
Jun 12 2017
Cons: Rented a 12 passenger van for Florida trip with our grandchildren in March for our trip scheduled the first week in June. Received a letter of confirmation and Confirmation #. Went to the Hertz rental facility to pick up the van (day before we were to leave for Florida) and they "did not have a 12 passenger van available. The van rental was already paid for in March and insurance paid for. We were told that they reached out to us to see if we still wanted it. We were not home to receive this call as we were picking up our grandchildren for the big Florida trip, so apparently they just canceled our reservation without our knowledge. When calling customer service, they were only interested in getting us a refund but to date we still have not received this. We will never, ever do business with Hertz again.
May 18 2017
No insurance needed
Pros: Everything about the car rental was awesome - just wish I didn't waste my money on the insurance. The agent was helpful and friendly. Pickup and drop off both went quickly and without a glitch. It was very nice having the cars right at the airport rather than needing to be transported to an off site location!
May 3 2017
Cons: A flight was delayed from Chicago to Wichita. I called and talked to Hertz at 10:30 pm and they told me someone would stay at the airport so my candidate coming in would have a car. The candidate ended up at the airport at 2:00 a m and Hertz was closed so he rented a car from another company. I have not figured out to get a refund.