Long Beach Hotels

The location, period. The room was very small, towel bars were broken, bar area was broken and missing, there are no dressers, and you cannot hang anything long (like a dress) in the closet. The bathroom door was a sliding glass panel that offered little privacy. There were no wash cloths and when we asked for them, we were given one. When we asked for a second, we got a strange look. The pool was closed the whole 4 days we were there. Breakfast closed early on Sunday without any prior notice. The final kicker was during checkout and we were told that we owed them a resort fee. For what? The wifi (told complimentary on check-in), the pool (closed the whole time), and the beach access (also told complimentary). Needless to say, we did not pay the fee. This hotel is WAY overpriced. Thankfully, we got a great deal from Kayak!

The physical plant is nice; the bar/breakfast area is nicely appointed. The rooms are sleek and modern, nicely if somewhat cheaply furnished. So many problems! 1. They put us in a room directly below a 24-hour gym. My wife was up all night listening to some guy running on the treadmill in the wee hours. I woke up at 6 am to the sounds of free weights being dropped on the floor. We didn't know any of this until I went up there in the morning because the staff never told us the room was under the gym (we speculated that someone was getting murdered in the room above us). When we complained, the manager asked us what time my wife was hearing the treadmill - so, he told us, that he could check the tapes! Check the tapes! Why don't you jus come right out and accuse us of lying, jack? Amateur/idiot. To their credit, they did not charge us for the room after we complained, but, as my wife said to the manager, she would have gotten more sleep on a bench at JFK. 2. Flat sheets on the bed instead of fitted sheets, and no proper mattress pad. This means that Jimmy and Jenny before us probably had their bare asses right on the mattress. Unhygienic. 3. 100-thread count sheets, if that. Rough. My wife's elbows and butt was sore from sleeping on the sheets. We brought a quality sheet to spread on top of the bottom sheet. 4. $35 resort fee in the winter gets you basically nothing. Suspend the resort fee in the winter, guys. It's a beach town.

Close to the beach. False advertisement, poor maintenance, too expensive for this kind of hotel. No garage or parking spot to park the car.

Bedsheets were clean Bathroom in relatively poor condition General condition of the hotel Receptionist at the desk knows NOTHING about the area The area Very small and minimalist room Scary elevator Room window faces a wall Bed too hard Heating goes on and off without control, making the room too hot/too cold depending on the time of the night

Breakfast was good. Convenient location. Easy parking. Room was small. Also loud because of train station next door.

Safe Room smelled like paint Door had a draft Heating system was either hot or cold no warm Bathroom water took a long time to get warm Had to play with faucet handle for hot water

Large rooms Complimentary breakfast was inedible, staff provided amateur service, bathroom plumbing was slightly shoddy

The location is good, easy access to many locations on long island. The bed was so uncomfortable that my back still hurt a week later. The AC clicked on and off all night (despite being on the correct setting) and it was incredibly loud/rattling/screeching, constantly waking me up after finally falling asleep on the brick-bed. The AC also left a huge puddle on the floor. The shower curtain had holes in it. The walls were thick with dirt.

We checked in after 1am the check in person told us that he will extend our stay until 2am although that's pushing it but we checked in late. It was appreciated. In the morning we got a call from someone so rude we told him what we were told, he said no way you gotta go at 12. At this point I was annoyed and insulted. This person should not be at the front desk, no customer service skills I told him to check with the other person because 2pm it is. I would have been fine leaving but that nasty attitude. A half hour after the conversation, housekeeping pushed the door. She was most courteous and so apologetic as she was not told. The front desk people,need training. Not convinced I would stay there again!

PARKING IN BACK EVERYTHING FOR THE MONEY ABSOLUTELY NO VALUE SURE CLOSE TO JFK....SO WHAT WAS ON BUSINESS IN THE AREA ALL HOTELS ARE OVER PRICED PLACE NEEDS A PAINT JOB. FEELS LIKE A FUNERAL PARLOUR

Close to the airport. Hotel attracts suspicious guests.