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2.0
I filled the tank 5 miles out from the airport until the needle was way past full. Hertz charged me a $20 fee to "top off the tank". Said I needed to send a gas station receipt if I wanted to contest it but all I have is a line item on a credit card statement.Reviewed May 14 2023
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6.0
Left an expensive set of headphones in the vehicle, and called the office 30 minutes after the car was dropped and nobody could find them. Had to call back 4 different times because they kept telling me to call back at a different time.Reviewed Feb 25 2023
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10.0
Car was great. Got checked in fast. Think they merged with Avis but it was no problem.Reviewed Dec 14 2022
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2.0
Snarky employees, incredibly unhelpful. I ended up cancelling my rental and just went to Hertz and had a painless experience there.Reviewed Aug 21 2022
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2.0
I arrived & the desk was closed… No keys left out or anything.Reviewed Jun 9 2022
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8.0
Drop off was strange because there was noone was there to great me. Just an empty lot. Finally she came out with other customers. Just a bit of delay.Reviewed Jun 2 2022
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4.0
open for late pick up. staff nice. car itself was a disappointment. crank up windows, key to lock and unlock each door-passenger side door would not unlock with key. dirt on all seats. over all a cheap, meaning not good quality, car.Reviewed Apr 22 2022
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10.0
Locally owned business. People/employees were excellent.Reviewed Mar 31 2022
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8.0
Made me phone home to get a copy of my insurance card or pay an additional $40Reviewed Dec 22 2021
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2.0
Pros:The poor woman who was working there was very sympathetic, and she clearly did not agree with her companies' policies.Cons:EVERYTHING! This was the WORST experience I've ever had with a car rental company! I rented this car for an out of state trip, and when I got to the airport, I was told that without an airline ticket, I could only take the car into four states with a 100 miles LIMIT per day! I was also told I needed to provide a utility bill, a pay stub, and pay a $500 deposit! What!??!?!?! Thank goodness for Avis who gave me a REAL rental car! Serves me right for trying to save a few dollars - it was NOT worth the hassle, and I will NEVER use Payless Rental Car again - EVER!Reviewed Jun 16 2021
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2.0
Cons:They did not even let me rent a car with a one way ticket. Had to go somewhere else.Reviewed Jun 3 2021
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8.0
Cons:cAR HAD MANUAL WINDOWS AND LOCKS. i HAVENT HAD A CAR LIKE THAT SINCE THE 80'S. i WISH i HAD KNOWN i WOULD HAVE REQUESTED A MORE MODERN CAR.Reviewed Jun 1 2021
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