Book Payless car rentals in Phoenix

Wed 3/29 Pick-up
Noon
Sat 4/1 Drop-off
Noon
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Reviews for Payless in Phoenix

  • All reviews 100%
6.3/10 Good
Based on 210 reviews
  • 6.3
  • 6.1
  • 5.4
  • 5.2

Recent reviews

Most recent
    2.0 Poor
    Economy
    Mar 23 2017
    Will never use Payless Car Rental again
    Pros: Nothing
    Cons: I showed up about 12:15am in Phoenix as my flight was delayed. I was told that they no longer had my reservation as reservations "reset" at midnight. They said I had to call them to hold. Hard to call when you are on the plane! However, they proceeded to tell me that for an extra $150 I could get a car. Then they had the nerve to tell me that if I waited 2-3 hours I could get a cheaper rate. Needless to say I went to a much friendlier and competent competitor where I got almost the same original rate even as a walk up. I have since found out they are owned by Fox Rent a Car ( another company not to use) as their business model never has enough cars available. On top of all that the rental booth was absolutely filthy (food everywhere and garbage cans overflowing). The employee was not interested in customer service.
    4.0 Mediocre
    Economy
    Mar 21 2017
    More expensive than advertised
    Pros: Guy at front desk was very nive
    Cons: Fees got added on real quick
    7.2 Good
    SUV
    Mar 19 2017
    Car was great; pickup/return lacked a little.
    Pros: The car was great to drive and had terrific gas mileage even though it was a small SUV.
    Cons: At the desk my husband asked for a different car and they said okay, then when we went to the pickup location we found they hadn't changed his paperwork and we didn't have the car we were told we could have. Then dropping off we were told to just leave the keys in the car and the area was extremely unsecured; anyone could have just jumped in and taken off with the car.
    4.4 Okay
    Full-size
    Mar 19 2017
    Poor customer service
    Pros: The car ran ok and did not break down.
    Cons: The size car I reserved was not available. Would only give me a bigger car for the full price upgrade. Gave me a smaller car for a reduction in price equal to what the car cost would be. Charged me for insurance I did not ask for. Had to drive 25 miles back to the airport in rush hour conditions to correct their error. Would not fix over the phone. Car had multiple scratches and dents on the outside, big stain on the back seat. Had to go over in detail so I did not get charged when I turned back in.

Where can I find Payless car rentals in Phoenix?

Phoenix Sky Harbor Intl Apo, Payless car rentals

Address

Phoenix Sky Harbor Intl Apo

Phone

+1 602 681 9589
Payless
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