Book Payless car rentals in Salt Lake City

Reviews for Payless in Salt Lake City

Recent reviews

Traveler rating

Excellent

40

Good

17

Okay

4

Mediocre

20

Poor

0

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6.0

Pros:Staff was friendly.Cons:They did not have any 4 wheel drive options. I reserved the standard-sized SUV for a 4 day ski trip in Salt Lake, and was given a 2 wheel drive SUV. They stated it was "first come first serve" and I could try to come back the next morning. Why even offer a 2 wheel drive SUV in a ski town that is known for closing the two main access roads to non-4 wheel drive vehicles. My final bill was also $40 greater then the agreed amount, despite returning with a full tank.Reviewed Feb 4 2021

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10.0

Pros:Courteous. No line.Cons:NAReviewed Feb 14 2021

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2.0

Pros:Well organized and efficient pickup and drop off. Closeness of vechicleCons:Additionally billed a huge amount for upgrade offered by sales clerk with no statement or clarification there would be an additional charge. Deceptive sales talk and tactics. Prepaid was $330. Additional charge when returned was $950. Terrible business tactic and practice.Reviewed Jan 28 2021

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2.0

Pros:The car was new but smelled of burning oilCons:Pick up was the worst experience I've ever had renting a car. The two associates working had no regard for the customers waiting over an hour to pick up their reservations. At times both associates were just helping one customer, the associate stood and watched for 15 minutes the other using the computer. I will never use Payless again at SLCReviewed Feb 1 2021

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4.0

Cons:The pick up took 1/2 hourReviewed Jan 11 2021

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4.4

Pros:Long wait at pick up. Asked for an economy and was put in a pick-up truck. Mileage was miscalculated and ran up my fuel charge. Time out and time in was wrong and they tried to charge me late fees.Cons:Have more than one person at the counter at busy times and don't try to rip people off.Reviewed Jul 17 2020

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6.4

Cons:The van was not clean and the “change oil” message kept flashing but we were told they are getting cars in and out so quickly that the mechanics just aren’t taking the “few extra seconds” to clear the messages...Reviewed Aug 18 2020

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6.0

Cons:Long wait line to get going - 30 min or so. I picked payless because they advertised a Nissan Versa. I ended up with a Chevy Avalanche which worked out just fine, but it wasn't what they advertised.Reviewed Aug 23 2020

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2.0

Cons:They refused to give us the same exact make and model of the car but with all-wheel drive without an upgrade.Reviewed Jan 26 2021

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8.0

Cons:Didn't know Payless was linked with Avis, so a bit of a delay at pick-up. Likewise, at drop-off, just left vehicle where the Avis cars were returned (early a.m., so no attendants available).Reviewed Jan 30 2021

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10.0

Pros:Everything was smooth!Reviewed Jan 25 2021

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10.0

Pros:The staff was very friendly. And the service was simple and affordable.Cons:The pickup location was understaffed. There was only one person working so I ended up waiting more a half hour or more to pickup my rental. But the staff member was very friendly.Reviewed Aug 18 2020

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• Has the Payless rental car policy in Salt Lake City changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Payless will continually update its policies accordingly. Please contact Payless directly for the latest information. You can find up-to-date information on the coronavirus response of Payless here: Coronavirus (COVID-19) update from Payless

• How much does it cost to rent a car from Payless in Salt Lake City?

  On average a rental car from Payless in Salt Lake City costs $36 per day.

• What is the most popular rental car from Payless in Salt Lake City?

  Intermediate (Kia Sportage or similar) is the most frequently booked rental car type from Payless in Salt Lake City.

• How many car rental locations does Payless have in Salt Lake City?

  Payless has 1 rental location in Salt Lake City. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes