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Municipio XIV - Monte Mario
Words can not say enough, being from Dubai i have been spoilt with staying in some great hotels here in Dubai, how ever, the hotel Rome Cavalieri is at the top of my list for Europe, everything was great, as i say words can not say enought supurb and well done to all the staff at the hotel
If this hotel was anywhere else but in Rome, you would consider it old and run down. The furniture in the guest rooms is ancient and the decore is very tacky. They are trying to go for some "original decore" look, but unless they want to tell me that Julius Caesar stayed there himself it's not working. The furniture in the guest rooms are not "antiques"; they are just old.... Sadly I'm not sure there's much better in Rome. The city seems to get away with never having to remodel, update, or provide any amenities under the disguise of being "authentic." Their "concierge" is useless. Other than showing you a map of the city and telling you how to get to the Vatican, they cannot/will not do anything to actually help you. They are really just untrained and glorified bellmen. Not what you would expect from a purported "luxury" hotel. Finally, they seem to think that using the pool is an optional amenity. There's a charge if you want to sit anywhere by the pool. Chairs and beds are not free. What mutil-star hotel charge to use their pool??? That's the stupidest thing. The result is that everyone is forced to sit in a circle around the edge of the pool or to lay down on the concrete.
I liked the service, especially Susanna and Santo (the daytime male receptionist)...sorry if I didn't get his name right. However, they were both SOOOO HELPFUL. Clean room, great a/c and great pool!
happy face of reception desk at arrival and his politness was appricatable. breakfast was very bad really!
Staff was excellent Location
The piano in the bar is fine when there is a pianoplayer around. Friendly staff and no more minibar inside the rooms is a much better solution. The internet prices were outraging high. A better solution is to get a free ticket for 15 minutes as in other hotels. Or at least the possibility to purchase a ticket per hour or two or three hours that does not expire when logging off.
Hotel staff is very helpful and kind. Comfortable room with a balcony was great for our four days stay. Shuttle service to and from Vatican was very comfortable. Breakfast was good. The extra bed could be better. Sofabed was not that comfortable to sleep in.
Great Breakfast! Helpful staff. Location 2 blocks from bus stop. Provided excellent tourist information. Free parking. Room was small.
nice view of Vatican city has not much access to any stores or shop near by.... subway is far away
Breakfast. When we arrived at the room, one bulb would not light up and the rest were too dim and the room appeared too dark. They sent a technician to replace the bulb but still the room appeared dark and dull. Bed and sheets were not clean enough. First day - only bath towels; no wash towels; Second day - no towels at all, they sent some when asked. The bathroom layout was the worst I have ever seen in any hotel, because the sink was the largest I have ever seen. That resulted in only a ten-inch space between the sink and the toilet to manuver to get to the bath tub; it was quite an effort. Hotel staff is not friendly; basically, you don't feel welcomed on asking any questions. If you are not with a tour group, dont stay here. Bad location.
The staff was very helpful and the breakfast was very good. The hotel and rooms were very clean, too.
Cozy/comfortable environment but quite far from the City. Staff are courteous, good and helpful. Hotel rate is ok, but taxi fares are too expensive. The hotel is also clean. Some utilities are not given in sets or in two's for double occupants. For examples, shampoo was given in two's yesterday, but today, only one shampoo was given. Also, one lotion was given today, then on the next day there were two. It happened also on the cleansers. I really don't know if it is the hotel's regulations. If it is, it's ok with us. Also, breakfast has limited choices. There were no meats served like hotdogs/sausages, hams were not cooked. Sometimes, utensils were lacking or insufficient for other guests. Please don't use plastic or disposable glasses. Further, the coffee and juice dispensers broke down.
It is a new hotel
The furniture in the room was new and clean. The room was quiet. Breakfast was moderate. Very good value for money. Almost nothing.
The staff were very helpful and friendly. The hotel was unique and charming since it was a castle. The scenery was beautiful. The hotel is too far from the train station to walk and there are no pay phones at the train station to call for the hotel to send a shuttle. We didn't know this until after we got there so I had to walk to a nearby shop where the owner was nice enough to call the hotel for me.
Magnificent building in a fantastic setting. Great views. Nice pool Staff officious and unfriendly. Promised shuttle bus into rome was only to the station and the day we wanted to use it there was a train strike! Bar service very poor.
Really nice place with helpful staff. We liked it also because it was near to the airport but still in Rome. It was a little tricky to arrive, it should be worth to improve guidance.
The hotel is lovely design with beautify garden, free parking and breakfast. The staff did hard work to help us arrange room since booking.com did not inform them my reservation changed. The room is very small and smell not good. Can not access internet in room. Breakfast is bad and only limited cold food. No reservation for me but charged me 5 days before for pre-authorization, which is really strange!