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Comfort , fast service, friendliness of staffand cleanliness. Individual iron and ironing board were not available
Hotel staff was perfectly friendly and professional. Room was very comfortable. Very good parking.
Not much Bathroom smelt terrible, it was so bad that we decided not to have a shower in the morning and moved to another hotel. Location is right next to intercity bus station which is very noisy and it is not in an ideal location for the city attractions,
Very helpful staff None
friendly staff clean an nice place to stay eveything during our stay was 100 percent
The apartment was well equiped and staff were helpful and friendly.
the food theprice we would have liked tea facilities in our room but then we are english
Very confortable and new. Staff were very kind and helpfull. Food was good and with variety. Internet wi-fi never worked in the room (in the opposite of what was announced in the web site).
Very well planned room -even comfy sofa.We went prepared for supper making.There were enough pans although no sharp knife or board.We always travel in Spain with a small kettle,etc so did not miss tea/coffee facilities. We would stay again for the catering facility-a pity more hotels don't do it. Took us ages to get to the hotel even with a street map. Although it said that WIFI was available throughout this was not case - only in the reception area.Hair dryer only available if you went down to reception to get it. Although washing up liquid and dish sponge were provided there was no plug for the kitchen sink so water kept running away!!
The front-desk staff were friendly and very helpful. The kitchen had a lot of utensils, etc., but lacked a kettle of any kind, electric or otherwise. That was the only thing I actually wanted it to have, so it was wasted space for me.
Fantastic location, nice rooms and friendly staff.Great 21st celebrations for my daughter Alex and all the family. No telephone numbers in the gym enabling us to contact the reception.
Very high Standard and spacious family room. The restaurant is a 'must try', very delicious food. The breakfast does not reflect the standard of the hotel, and the coffeeis not the best. If the room are excellent value, a 12.50 Euro parking fee for a night and 4.50 Euro + VAT for internet access is quite an excess.
Location The airco was a bit noisy, car park places very narrow, places limited
Perfect location, beautiful view of the city, total comfort, very clean could be better lighting to read in bed
Brilliant view (we were given a corner room, with views over the cathedral, other churches). Very nice and large room. Front of hotel did not look like the impression given on the site
Lovely spacious rooms close to all the attractions
Views were spectacular (at extra cost but worth it). Location was very convenient. Secure basement parking available. Staff could have been warmer. Hotel lacked a little atmosphere but may have been time of year. Parking was expensive and couldn't be pre-booked because of limited space.
Stunning setting, nice and inspiring surroundings and hotel itself imitating medieval design, while having all modern facilities, all this makes stay in hotel unforgettable!
The views. Steep parking fee!
Very convenient location, easy access to car park, easy to find, good breakfast.
The historic building, its situation in the old part of Salamanca, the helpfulness of the staff.
Very nice and comfortable hotel. Excellent location for the convention center and the old town. Nice rooms with all the facilities. I think the actual rate of the hotel should be three to four stars. Breakfast not always on time.
very good location, nice design touch to the rooms & hotel. the rate also included breakfast that was quite ok.
Very good rooms. An elegant ancient setting with all modern comforts. Very proportion quality/price. A little calm hotel with a good and kind hotel staff. Noyhing bad, but if we want to be nitpicking the pc connection isn't so fast...
location in the old town center, excellent breakfast, friendly personal room was very nice but very small
central hostel, not to fare from bus station furniture and matrasses a bit old and and very small bathroom
Location between bus station and sites was great. Noise, noise and more noise!
As a hostal it was very good and reception was excellent, Good value basic no
The manager and his wife were very pleasant and helpful. They kept giving my son sweets when he went down to use the laptop in reception. There was no air conditioning but if you shutter the windows carefully and open up the windows in the evening it's fine. A lock on the bathroom door would have been good.
Hostal in very good location and owner very attentive. Rooms are basic but have everything required. Location and price makes it a good stop if you are not looking for frills.
very close to the center of the town (10 minutes on foot) - don't have a a car parking, but you have to leave you car in the street or in a car silos near the hostal; - bad smell in the bathroom.
Very friendly, English-speaking staff. The owner was willing to get up and let me in at 2:30 in the morning (late night arrival by bus from Galicia). Good location in a safe and convenient area near the bus station and on the edge of the historical center, walking distance to all the main sights. No breakfast, but a bar/cafe/restaurant two blocks to the left, on the same side of the main street, past the hospital serves a good hot breakfast most mornings. Other small restaurants near the hotel in the direction of the historical center.
Good location withe asy walk to city centre. Managed to find parking space nearby which was free. Check in took ages. No alcohol or food rule in the rooms which is not mentioned before booking. Bathroom too small.
well located and very good ratio quality/price, clean room and comfortable enough for short stay but it depends on the room, we were lucky the bathroom would need to be renovated and more accesories available for the customer as well as creating public toilets
Great location, very pleasant and helpful staff, Wi-Fi included in price noisy from the street side and from the corridor as well as from other bathrooms, no air-conditioning