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One location in Salem
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9.6 Wonderful
Marcus, Jun 2020
Pros:
Upon picking up the rental, the lady was extremely polite and helpful. As well as the drop off.Cons:
Cleaning windows is a chore, but the rear window on the inside was just a smearing of dirt.One location in Salem
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10.0 Wonderful
Anonymous, May 2021
Pros:
Yes ExtremelyCons:
Na6.0 Okay
Elsa, Apr 2021
Cons:
It was not clean and it didn’t have water to clean the from window the key need a new battery so we buyed8.8 Very good
Anonymous, Oct 2020
Pros:
The Hertz Salem office staff were super friendly. Very nice people even though they were very busy at the time of pick up.Cons:
To save time, the car could have been fueled ahead of my scheduled pick up time, and the windshield washer fluid could have been filled. I had to add a half gallon of washer fluid for my trip.7.2 Good
Jessenia, Oct 2020
Cons:
Double check the gas in the vehicles. To what is on the computer and what they put on the stickers. This can avoid many issues and unsatisfied customers. Have designated parking spaced that say drop off. Or let you know where to park when your returning the vehicle.4.8 Mediocre
Anonymous, Sep 2020
Pros:
Staff was great. No complaints.Cons:
I thought we were getting a small SUV or crossover. We were given a Toyota Corolla. I believe this 2019 car had a hole in its muffler. It sounded funny while accelerating.5 locations in Salem
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8.0 Very good
Lary, Jun 2024
Intermediate
10.0 Wonderful
Andy, Feb 2021
Cons:
It was great all...nice car, nice people, great price, all great10.0 Wonderful
Anonymous, Nov 2020
Pros:
all of the aboveCons:
Infinity G50 is a cheap car. I would have preferred a Jetta. But was in good working condition8.0 Very good
Brent, Oct 2020
Pros:
The pickup was extremely easy once it was my turn, did a quick walk around swiped my card and I was off. The young guy that got me going was very quick and polite.Cons:
When the TV commercials say we'll pick you up that's true if you are already within walking distance anyway!!! The office is located on the edge of town, I live 13 miles away down a 55 mph state hwy, they wouldn't come pick me up because I was outside the 10 mile radius. The thing that really upset me is any place say 5-7 miles away in town would have taken as long or longer with lights and traffic!!!10.0 Wonderful
Richard, Jul 2020
Pros:
The young Lady that helped us was very friendly, A customer Service all star!Cons:
Everything went very well from pickup to drop off.10.0 Wonderful
Christopher, Oct 2019
Pros:
Emily was outstanding... She was kind and professional. She listened to my situation and offered me a solution that would work. I was very pleased with my rental.One location in Salem
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10.0 Wonderful
John, May 2021
Pros:
Easy pick up, easy drop off.Cons:
Nothing2.0 Poor
Zonia, Aug 2020
Pros:
I had a reservation I booked online And got a confirmation. Upon arriving and talking with the agent there he let me know that he had no vehicle at the time available for the reservation, I asked for any other vehicles if he had available for replacement, he said he was totally out of vehicles and that he had two reservations that he did not have any cars for. On my way out a lady was entering as she was the other reservation. She came out and got in her rental and drive off. Agent there obviously lied, performed discrimination and so unprofessional. This is a multiple time same agent had done something like this. Other time he had out a rental that was very dirty. Crumbs on chairs and sticky door handles, open drinks and face masks on the floor. WOULD NOT RENT FROM THERE ANYMORE UNTIL THEY REMOVE THIS AGENT!!!Cons:
DO YOUR JOB OR DON’T BE THERE. CUSTOMERS ARE YOUR FIRST PRIORITIES.One location in Salem
One location in Salem
Along with a 10 passenger van, rental companies in Salem offer 7 passenger vans.
Pick-up location | Salem |
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Car types | Van, Minivan |
Rental locations | 8 |
Airport locations | 2 |