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1355 North Harbor Drive, San Diego, CA
0.1 mi from
Everything, the service, the customer greeting and all other businesses that had to be done for a satisfactory! To be honest, everything was gone great with my experience and I should say that for the best price we got more!
Wifi very bad
Breakfast, as always, was good. We were not able to enjoy happy hour as we had another commitment. Location was great. $46/day for valet parking is ridiculous. Luckily we are Hilton Honors members, because $12.95/day for internet is also ridiculous. For the price of the hotel, internet should be included, and parking reasonable.
Location After realizing I left a jacket in the closet, I immediately contacted the hotel to retrieve it. Two messages were left on housekeeping voice mail. Twice I spoke to front desk and was prommised missed a call back which never came. No manager was available at any time. After a day and a half I recieved a message from housekeeping that they didn't find it. The outcome would have been different had the front desk or management given quality customer service. I am a Hilton Honors member and frequent guest.
Loved the location. It was within walking distance to the star of India ship. The wall beside one of the beds in the room was filthy.
There is a free shuttle to/from the airport. Each room contains a refrigerator, microwave, coffeemaker, safe, hair dryer, and iron. I was given a voucher for free breakfast buffet in the attached restaurant and the staff kept it well-stocked, even when it was nearly time to end the buffet. I flew in early and the hotel let me check in early without charging an extra fee. There were several issues with the condition of the room. The refrigerator, TV, microwave, and lamp were all broken. I attempted to restart the fridge and the TV by unplugging from surge protector and plugging directly into socket, trying different sockets, etc. but was unable to get them going again. A very nice maintenance man did some trouble-shooting and was able to get them working with a bit of effort. The switch on the lamp was bent, loose, and shorted out. Cleanliness was also a problem, maybe because of my early check-in. A used towel was stuffed under the safe in the closet. One bar of soap in the bathroom had gotten wet and was unusable. There was a curly hair on the bathroom counter. There was no lotion. Overall, the experience was NOT what I expected from a $200 per night hotel and I do not recommend it.
The stay was great. From pulling up to pulling away. Staff is friendly and genuine. Room is quaint, yet stylish. Room service is quick to serve. Nothing easier than having everything go perfect.
The room was clean and comfortable but very small. If was very noisy each morning and due to the location there are homeless people everywhere. The smell of urine is prevalent on the streets as you walk around and are constantly accosted for money. The roof top bar is very expensive and in need of a remodel. This is an extremely over priced hotel in a poor location that would be average at half the price.
Everything was clean, many amenities, attentive staff. Recommended!
The location was great. But that's about it. Shower head broken! Tile cracked and falling apart. And most of all the bed was uncomfortable. The main reason why we love to stay at the hamptons is because we love the beds! Unfortunalty this was not the case.
Spacious room with kitchenette. Breakfasts and evening mixers included in the room rate. $100 pet cleaning fee. $14/day for parking.
The property location was desirable. Failure to provide two rooms as promised, Overbooked. Would not admit mistake. Would not make it right.
Location was ideal and it was cheaper than the surrounding hotels. The room was clean and had everything you need. Not fancy, but was just what I was looking for.
The hotel (or actually, motel) is located next to the railway, which caused a lot of noise. In addition, the airport is very near, which causes additional noise if a plane lands and uses the trust-reversers to brake. The furniture in the rooms is old and damaged. The breakfast is very plain, with only a choice of waffles and cereals. I was planning to stay for 7 nights, but the price/quality ratio was very bad. I left after 1 night, and had to pay a 2-night fine for leaving earlier. This motel is for sure not the best deal in San Diego.